Promotional Products Coordinator

About the role

We are seeking a Promotional Products Coordinator to be the link between the sales team serving our clients and the decorators or manufacturers. This person will be key in developing a client’s draft idea for customization into a finished product. Innowave Marketing Group provides luxury and innovative reward solutions unique to the loyalty and promotional marketing space. Our experts design effective consumer loyalty programs, engagement programs, sales & channel incentives and consumer promotions. Casino programs include loyalty points programs, VIP shopping events and retail store projects.

Responsibilities

• Obtain specifications for the customization needed from the sales team, including logos, draft artwork, and specific verbiage.
• If necessary, design, or work with a graphic designer, to create a design for the client.
• Determine the most appropriate design method to be used, taking into consideration the design details and substrate to be used, production time, budget, and other criteria.
• Present the design and digital product proofs to the client using Microsoft PowerPoint, ESP, or other tools.
• Adobe Creative Suite required.
• Modify the design as needed.
• This stage may require strong resolutions skills if the customer is upset, as well as the ability to interpret unclear instructions from customers and think outside the box.
• Work with the decorator and/or manufacturer to obtain a proof of the product for final approval by the customer.
• Ensure production timelines are being met and deliverables are received according to specified deadlines.

Requirements

• Must be located in one of the 50 states of the United States or Washington DC.
• Sponsorship is not available; applicants requiring sponsorship will not be considered.

Qualifications

• 5 years experience in the promotional products space, preferably for a promotional products distributor or in a role where sourcing imprinted promotional products was your primary job.
• A firm understanding of the promotional products industry and ASI pricing methodologies.
• Full understanding of sourcing using promotional products industry sourcing platforms such as ASI ESP, SAGE or similar.
• Ability to source promotional products on a continuous basis with both ASI and NON‑ASI vendor partners as required.
• Solid experience in all stages of design approval, including selection of the proper design method, design proofing, customer sign‑off of designs, etc.
• Basic proficiency with Microsoft PowerPoint.
• Graphic design experience a plus.
• Experience in the casino/gaming industry a plus, but not required.
• Ability to multi‑task and switch priorities as needed.
• Empathic with the ability to resolve client issues diplomatically and without putting the client’s continued relationship with the company at risk.
• Limited travel to Promotional products industry shows such as PPAI, ASI Orlando or similar to further industry knowledge and further