Coordinator - Promotional & Branded Merchandise

Legends Global Merchandise (LGM) is a recognized leader in retail and merchandising worldwide, providing a fully customized, customer-centric, omnichannel shopping experience for fans. Our vertical service solution allows us to deliver the latest trends, styles, designs, and brand collaborations across different categories for in-venue, e-commerce, and pop-up operations. We pride ourselves on creating a tailored retail experience by building a customized portfolio of inventory based on each property and operating as a true extension of each client’s brand. LGM purchased ADPRO Sports in July 2023. ADPRO Sports, a subsidiary of Legends Global Merchandise, is a prominent leader in the branded merchandise market, known for our commitment to excellence and innovation.

About the role

The Coordinator – Promotional & Branded Merchandise will be integral to delivering customized, high-quality branded solutions to our customers and partners. This role will manage the sourcing, production, and delivery of promotional and branded merchandise, ensuring all products reflect our clients’ brand identities and marketing objectives. The focus will be on providing exceptional service to both internal teams and, at times, external clients, helping to effectively promote the client’s brand through thoughtfully designed merchandise.

Responsibilities

• Collaborate closely with our sales and account management team to understand the clients’ promotional needs and brand requirements.
• Provide guidance on product options, design ideas, and optimal strategies for branded merchandise.
• Source a wide range of branded promotional products, from apparel to tech items, that align with client goals.
• Maintain vendor relationships and negotiate terms to ensure the best pricing, quality, and delivery times.
• Deliver creative product offerings, current with trends in the industry.
• Work with the creative team to customize designs, coordinate art proofs, and ensure all artwork and branding is appropriately applied to products.
• Build and prepare custom catalogs for clients.
• Oversee the end-to-end process for all promotional merchandise orders, from initial consultation with the sales team to order entry, order follow-through, and final delivery.
• Manage timelines, track orders, and ensure all project milestones are met.
• Rectify any order issues in a timely and professional manner.
• Ensure all merchandise meets both company and client expectations for quality, branding, and functionality.
• Make payments to vendors as needed.

Requirements

• Bachelor’s degree or 3 years of related work experience.
• Promotional Products Industry experience preferred.
• Familiarity with sourcing, purchasing, sales, and negotiating.
• Ability to source products through ASI software, SAGE software, and thorough internet searches.
• Well-developed oral and written communication skills.
• Strong organizational and problem-solving ability.
• Strong computer skills and the ability to use AI.
• Ability to meet deadlines and work independently.
• Effective prioritization skills, and the capacity to work efficiently without sacrificing quality.
• Strong attention to detail.

Pay

Competitive pay of $20.00 - $24.00 per hour.

Benefits

• Medical, dental, vision, life, and disability insurance.
• Paid vacation.
• 401k plan.

Schedule

Location: LGM Buffalo - Buffalo, NY.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.