Project Support - Helpdesk

Our client is seeking a Project Support - Helpdesk professional to join their hybrid team in Richmond, Virginia.

Responsibilities

• Create, modify, and delete user access accounts in various applications for all lines of business across the organization
• Troubleshoot provisioning errors
• Work on various access cleanup projects
• Cross-train within the team

Requirements

• 1+ years of professional experience
• Ability to communicate and follow up with stakeholders
• Must be able to work from a quiet spot at home with a professional background

Preferred Skills

• Familiar with Slack
• Comfortable working in a matrixed environment

Key Competencies

• Clear communication skills
• Detailed documentation skills
• Stakeholder management

Schedule

Hybrid – Onsite Tuesday through Thursday; Remote Monday and Friday

Pay

The approximate pay range for this position is $14.00 to $20.00 per hour. Final compensation may vary based on background, knowledge, skills, and location.

Benefits

• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

About the Company

KellyMitchell is an employee-owned, women-led organization serving Fortune 500 companies nationwide. We deliver expert IT staffing and project solutions with a focus on innovative solutions and unsurpassed customer service.