Project/Program Manager I (Emergency Preparedness Coordinator)

Summary

The Preparedness Section leads the cycle of planning, organizing, equipping, training, exercising, and evaluating Public Health’s readiness for emergency responses. The Preparedness Section uses response plans and detailed procedures to help it equitably and efficiently deliver response services during an emergency. The Preparedness Section has led the department’s response to the health and medical impacts of over 70 emergencies.

Job Duties

• Maintain readiness of Public Health’s physical and virtual emergency operations centers through regular testing and maintenance of systems and equipment. When an emergency occurs, rapidly setup the physical or virtual emergency operations center, customizing features to the current incident. Ensure the emergency operations center functions well throughout the response.
• Maintain content and attachments like checklists and templates for the Public Health Response Guide which describes Public Health’s systems for managing emergencies. Improve procedures and materials based on lessons learned from recent emergency responses.
• Manage Public Health’s 24/7 Duty Officer program. Regularly update call triage procedures, coordinate shift coverage, and transfer the 24/7 line to the incoming Duty Officer each Tuesday.
• Provide training and technical support for Public Health staff on emergency response systems, equipment and procedures.
• Gather and analyze data to support emergency response capabilities
• Manage redundant communication systems like the Public Safety Emergency Radio Network program, emergency response position inboxes, Government Emergency Telecommunications System, Wireless Priority System, and a database of emergency contacts.
• Serve as site administrator for IT systems which support emergency response operations, such as WASecures (Washington State Health Alert Network), WebEOC (Juvare incident management platform), and WATrac (hospital resource tracking system).
• Maintain Preparedness Section IT assets like a Duty Officer SharePoint site, Public Health Radio Operator SharePoint site, Preparedness Section Calendar, and Key Contacts Database.
• Serve in the Logistics Section when Public Health responds to emergencies.
• Support other activities of the Preparedness program’s Operations & Systems team as assigned.

Experience, Qualifications, Knowledge, Skills

• Ideal Candidate:
• Experience maintaining emergency response systems and documentation for a public, private or nonprofit organization
• Familiarity with principles of the Incident Command System and the National Incident Management Framework
• Experience designing and maintaining Teams and SharePoint sites and proficiency with Microsoft Office 365 features and apps like Lists and Forms
• Program management skills like customer service, ownership, self-directed learning
• Project management skills like creating project work plans, managing project timelines, and prioritization
• Skill drafting clear and organized technical documents
• Able to diagnose a problem and identify and implement creative solutions
• Ability to deliver formal and informal presentations and trainings
• Able to maintain good team relationships and work with people of diverse backgrounds
• Technical skills necessary to serve as a system administrator for an information technology system
• Commitment to ensuring response strategies are inclusive, accessible, and culturally appropriate
• Able to drive a county vehicle
• Desired Candidate:
• Familiarity with the role of public health in an emergency and public health emergency preparedness and response principles and strategies
• Completion of relevant trainings on emergency response-related topics like the Incident Command System or Health, medical and mortuary response operations

Supplemental Information

Forbes named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

- King County is an Equal Employment Opportunity (EEO) Employer - No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.