Project/Program Manager I
Aston Carter · North Reading, MA · 6 days ago
On-siteProject Management$40–$42/hrContract
Responsibilities
- Coordinate and drive execution of the RMTO Operations Safety Support program across the assigned site and shift structure.
- Support incident confirmation, initial reporting, and documentation in AUSTIN or equivalent safety systems, ensuring initial reports are completed within the same shift and within defined service-level agreements.
- Cover incident investigations and follow-up activities, including fact gathering, timeline development, root cause analysis support, and definition of corrective actions.
- Identify and assign RMTO-owned corrective actions in partnership with Operations Managers and EHS, ensuring clear ownership and expectations.
- Track RMTO-owned action items through closure, monitoring aging actions, identifying blocked actions, and escalating issues as needed to drive timely resolution.
- Support pre-shift safety briefs in partnership with EHS and Operations leadership to reinforce safety priorities and expectations.
- Conduct behavioral safety audits in AUSTIN or equivalent systems, including real-time identification, coaching, and correction of at-risk behaviors on the production floor.
- Oversee contractor onboarding execution, including verifying daily supervision expectations, competency verification, and monitoring contractor performance and safety behavior over the first 90 days.
- Complete or coordinate PSRM checklist execution in accordance with EHS-defined pre-production safety criteria, ensuring checklists are completed before production starts.
- Maintain enhanced floor presence on assigned shifts to verify adherence to standard operating procedures, housekeeping expectations, powered industrial truck (PIT) patterns, and operational safety standards.
- Partner cross-functionally with Operations, EHS, Facilities, Maintenance, Engineering, and Learning and Development to resolve safety-related blockers and improve safety processes.
- Provide Operations leadership with regular summaries of open actions, risks, escalations, trends, and closure performance, using metrics to highlight progress and areas for improvement.
- Apply program and project management discipline to structure daily work into pre-shift briefs, audits, incident follow-up, contractor onboarding, PSRM activities, floor walks, and end-of-day close-out summaries.
- Demonstrate leadership principles such as Bias for Action, Deliver Results, Invent & Simplify, and Ownership in managing safety programs and driving continuous improvement.
- Contribute to a floor-first, safety-as-ownership culture by actively coaching associates and contractors, reinforcing safe behaviors, and helping free up Operations Managers to focus on broader execution.
- Support ramp and new product introduction (NPI) activities by proactively managing safety risk exposure, corrective-action closure, PSRM compliance, contractor onboarding, and behavioral safety initiatives.
- Use clear written and verbal communication to document incidents, actions, and outcomes, and to provide transparent updates to stakeholders.
- Monitor success metrics such as incident documentation timeliness, corrective action on-time closure rate, behavioral audit cadence and trends, PSRM checklist completion, and reductions in recordable incidents and at-risk behaviors.
Qualifications
- Bachelor’s degree required, with 2 to 4 years of experience in manufacturing operations, safety and EHS support, industrial hygiene, program management, or a related field; equivalent experience in production floor leadership or operational safety coordination may be considered.
- Experience working in a manufacturing or high-volume production floor environment, comfortable operating in an active, fast-paced setting.
- Knowledge of safety and EHS concepts, practices, and procedures, including incident investigation, behavioral-based safety auditing, contractor safety management, and pre-production PSRM safety review.
- Demonstrated ability to conduct incident investigations, gather facts, build timelines, support root cause analysis, and define corrective actions.
- Experience with behavioral-based safety auditing and real-time floor coaching to identify, correct, and reduce at-risk behaviors.
- Working knowledge of powered industrial truck (PIT) operations and standard operating procedure (SOP) housekeeping standards.
- Strong documentation discipline, with the ability to produce clear, accurate, and timely written records and reports.
- Strong verbal communication skills, with the ability to coach, correct, and influence behavior in real time on the production floor.
- Ability to manage multiple tasks in a structured, hour-blocked schedule while reprioritizing in real time based on production and safety needs.
- Comfort working on the production floor, spending significant time on foot, engaging directly with associates, contractors, and leaders.
- Ability to partner effectively with cross-functional teams including Operations, EHS, Facilities, Maintenance, Engineering, and Learning and Development.
- Demonstrated ownership mindset and bias for action, with a track record of delivering results and driving closure on action items.