Project & Program Management Senior Manager

About the role

This position is for a Senior Manager of Project and Program Management on the Claims Strategy team. The Claims Strategy team drives clarity, alignment and execution throughout Claims. We serve as the connective tissue across the organization, translating strategy into action, aligning leaders around priorities and orchestrating complex work to enable stronger decisions and business results. We operate with clarity, discipline, accountability and a commitment to outcomes.

Responsibilities

• Develops and leads the Project/Program team in the capturing of all work activities, prioritization, tracking, resource allocation, and reporting of key priorities and projects/programs
• Oversees, manages and operates within a budget and fiscal responsibilities
• Provides input on staffing needs, talent development, performance management, and succession planning to both senior leadership team and mid-level managers
• Leads or assists in the evaluation of strategic initiatives, including cost benefit and/or resource analysis for identified project and/or programs
• Sets up and monitors projects to ensure they proceed according to plans and timelines, meeting targets and expectations, and adhering to established operating parameters
• Negotiates changes in project resources, scope, and prioritization as necessary to achieve objectives and timelines

Requirements

• 10+ years of Program Management Office (PMO) experience leading complex, cross-functional initiatives and driving strategic business outcomes
• Extensive claims experience with a strong understanding of claims operations, processes, and organizational priorities
• Demonstrated leadership skills with the ability to influence stakeholders, build strong partnerships, and lead teams through change
• Experience supporting the operational and/or delivery side of claims, including process improvement, execution, and performance management
• Strong communication, organizational, and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment

Qualifications

• Master's degree in Business Administration, Project Management, or related field
• Proven track record of successful project and program management
• Experience managing large-scale projects and programs
• Excellent interpersonal and communication skills
• Ability to manage multiple projects simultaneously
• Strong analytical and problem-solving skills

Skills

• Project Management Professional (PMP) certification preferred
• Experience with project management tools such as Microsoft Project, Asana, or Jira
• Strong understanding of Agile methodologies and Scrum
• Experience with budgeting and financial management
• Excellent written and verbal communication skills

Benefits

• Medical, dental, and vision coverage
• Allstate pension plan and 401(k) savings plan
• Ayco financial coaching
• Spring Health mental and emotional wellbeing resources
• Paid parental leave
• Adoption reimbursement
• Paid time off
• Tuition reimbursement
• Wellness incentives
• Allstate Foundation donation match and grant opportunities

Pay

$120,000.00 - $193,725.00 annually

Schedule

Full-time