PROJECT OPERATIONS SPECIALIST – KING COUNTY CRISIS TRAINING ACADEMY

About the role

The Harborview Behavioral Health Institute (BHI) is a program of Harborview Medical Center dedicated to advancing innovation, research, and clinical practice in community behavioral health. The BHI Pillars of Clinical Services, Training, Policy and Workforce Development, and Research and Program Evaluation focus on improving access to effective behavioral health care. The BHI is led and staffed by Harborview Medical Center clinical staff and faculty from the UW Medicine Department of Psychiatry and Behavioral Sciences.

Responsibilities

• Lead coordination of day-to-day KC-CTA operations across multiple workstreams
• Develop, maintain, and continuously improve coordination systems, tools, and workflows
• Independently track and manage timelines, milestones, and deliverables; identify risks and implement solutions
• Determine scheduling approaches, platforms, and resource needs
• Provide event coordination and real-time problem-solving
• Manage systems for tracking participation, attendance, and evaluation data
• Develop and maintain tracking tools and reporting systems
• Prepare summaries and reports for leadership, partners, and funders
• Collaborate with communications staff to coordinate communications and outreach activities
• Cook
• Support trauma-informed and culturally responsive practices.

Requirements

• Bachelor's degree in public health, behavioral health, communications, education, human services, or a related field
• Four to five years' experience
• Demonstrated experience managing project coordination, program operations, or administrative systems supporting trainings, meetings, or events in a healthcare, public-sector, nonprofit, or educational setting
• Experience coordinating multiple concurrent activities with competing priorities while maintaining accuracy, organization, and attention to detail
• Demonstrated ability to work independently and exercise professional judgment in prioritizing work, resolving operational challenges, and adapting to changing project needs
• Experience developing, maintaining, or improving workflows, tracking systems, or operational processes to support program delivery
• Strong written and verbal communication skills, including the ability to communicate clearly and professionally with diverse internal and external stakeholders
• Demonstrated ability to collaborate effectively while taking ownership of assigned responsibilities with minimal supervision
• Demonstrated ability to adapt to changing priorities and learn new tools, systems, and methodologies