Project Operations Specialist

Core Responsibilities

• Communicate with customers to collect onboarding documentation to ensure timely and accurate setup of new customer accounts.
• Set up new customers in D365 and other applicable systems to enable accurate order processing, billing, and reporting; Generate inventory reports from D365 for customer-owned materials to provide visibility.
• Create complex, multi-line sales orders for all signed proposals to accurately translate customer agreements into executable transactions.
• Generate and issue deposit invoices at program initiation and throughout the lifecycle to support cash flow and align billing with contractual terms; Contacts customers for overdue invoice payments.
• Invoice completed project stages upon notification from Project Managers to ensure timely billing.
• Collaborate with Project Managers, Finance, and Operations teams to ensure alignment across order execution, billing, and delivery efficiency.
• Maintain accurate records and documentation to support audit readiness.

Qualifications

• Bachelor’s degree in Business, Supply Chain, Operations or related field preferred.
• Experience in customer service, order management, project coordination, or a similar operational role.
• Familiarity with ERP systems (e.g. D365 or similar).
• Experience with invoicing, billing schedules, and sales order management, preferably in a project based or manufacturing environment.
• Collaborative team player who works effectively across Project Management, Finance and Operations.
• Customer focused mindset with a commitment to responsiveness and service quality.
• Strong attention to detail, effective cross-functional collaboration, and the ability to manage multiple priorities in a fast-paced, project-driven environment.

Pay

Salary Range: $28.00-$32.00 hourly base salary. The salary range for this role is $28.00–$32.00/hour. This range represents a good-faith estimate of the compensation we expect to offer for this position at the time of posting. Actual compensation will be based on factors such as relevant experience, skills, qualifications, and internal equity. In exceptional cases, compensation may exceed the stated range.

Benefits

Health & Wellness: Comprehensive health & wellness benefits. Access to mental health resources and wellness programs. Generous PTO and holiday pay policies. Financial Wellness: Veranova is committed to fair and transparent compensation practices. This includes a competitive base salary, eligibility for performance-based bonuses, and an attractive 401(k) Plan with company match.

Professional Development

Opportunities for continuous learning through LinkedIn Learning, workshops, conferences, and mentorship. Tuition Assistance for Undergraduate and Graduate degree programs.

Company Commitment

At Veranova, an inclusive culture is integral to our values. We welcome people with diverse experiences and perspectives who share our mission to improve and save lives.

How to Apply

Please visit www.veranova.com to view all open roles and join our Talent Community to stay connected and learn about opportunities as they arise.