Project Operations Manager ( Asana)

About the role

We are seeking an experienced Project Operations Manager to lead the enterprise-wide implementation and focus on integrating our internal tools as well as the adoption of Asana as our primary work management platform.

Key Responsibilities

• Strategy & Implementation: Lead the end-to-end rollout of Asana across the organization, including discovery, design, configuration, testing, and launch.

• Translate business processes into efficient, standardized Asana workflows across functions (Engineering, Product, Marketing, Operations, HR, etc.).

• Establish governance, naming conventions, templates, and usage standards to ensure long-term scalability.

• Organizational Change Management: Act as the change leader for the Asana rollout, ensuring strong adoption and sustained usage. Partner with executive sponsors and department leaders to align Asana usage with business goals. Identify change risks and resistance points, and proactively address them through communication, training, and reinforcement. Define success metrics for adoption, efficiency, and impact.

• Training & Enablement: Develop and deliver role-based training for all employees, including: Individual contributors, Managers and program leaders, Executive leadership. Create documentation, playbooks, onboarding guides, and best-practice resources. Serve as the go-to expert for Asana questions, coaching, and optimization. Support internal champions and super-users to scale adoption.

• Stakeholder Partnership & Optimization: Collaborate with cross-functional stakeholders to continuously improve workflows. Assess current project and program management maturity and recommend improvements. Optimize Asana usage over time based on feedback, metrics, and evolving business needs. Support integrations with tools such as Slack, Jira, Salesforce, Google Workspace, or others as applicable.

Required Qualifications

• 5+ years of experience in project, program, or work management roles.
• 3+ years of hands-on experience implementing and administering Asana at scale.
• Proven experience leading enterprise or multi-team Asana rollouts.
• Strong background in organizational change management and user adoption.
• Demonstrated ability to train and influence employees at all levels of the organization.
• Excellent communication, facilitation, and stakeholder management skills.
• Ability to translate complex processes into simple, scalable workflows.

Preferred Qualifications

• Asana certification(s) or formal Asana consulting experience.
• Familiarity with complementary tools (Jira, Monday.com, Smartsheet, ClickUp, Salesforce, Slack).
• Experience working with PMOs, Operations, or Business Systems teams.
• Prior consulting experience or experience leading transformations across multiple departments.

What Success Looks Like

Asana is fully implemented, adopted, and trusted as the system of record for work. Employees clearly understand how and why to use Asana. Leaders have visibility into priorities, capacity, and execution. Teams spend less time managing work and more time delivering outcomes.

Company Culture

Tillster is committed to fostering an inclusive and diverse work environment where every team member is respected, empowered, and encouraged to grow. We embrace diversity in all forms and are an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, gender identity, sexual orientation, age, family/parental status, marital status, veteran status, disability, or any other protected status.

Pay and Benefits

Expected base salary range $150,000 - $175,000. Total starting compensation will be determined based on all lawful criteria, Company policy and best practices.

• Health Benefits: All full-time, regular employees and their dependents are eligible for medical, dental, vision and FSA benefits. Additional health benefits include Healthcare and Dependent Care reimbursement programs, Employee Assistance Program (“EAP”) and Optum Care 24-hour confidential medical counseling services.
• Holidays: The company observes ten (10) paid holidays per calendar year.
• Paid Time Off (PTO): Full-time, regular employees earn 15 days of PTO in the first 12-months of continuous service, and 22 days in subsequent years. Eligible part-time employees earn pro-rated PTO.
• Retirement: Effective with your employment start date, you will be eligible to participate in the 401(k) Plan.
• Education, Learning & Development: We offer college tuition and education assistance programs; Udemy Learning courses; and ongoing learning and development opportunities.