Project & Operations Coordinator

Key Responsibilities

• Cook up scheduling and deployment of service technicians across multiple projects and global locations
• Closely collaborate with the Travel team to align on technician schedules and ensure timely, accurate travel arrangements
• Work with the Procurement team to track and expedite parts, equipment, and materials needed for field work
• Maintain an organized eye on parts and resources, ensuring they are delivered where they need to be—on time and ready for execution
• Act as the central communication hub across internal teams, field staff, and external partners
• Capture action items, track ownership, and follow through to ensure deadlines and commitments are met
• Track project timelines, identify potential delays, and proactively adjust plans to keep work on schedule
• Escalate issues quickly and drive resolution by coordinating across the right teams
• Maintain organized schedules, trackers, and project documentation

Team & Leadership Support

• Support the Vice President and team with coordination, planning, and follow-up on key priorities
• Prepare updates, track progress, and help ensure alignment across ongoing initiatives
• Coordinate meetings, communications, and internal team logistics
• Handle sensitive information with professionalism and discretion

Qualifications

• 5+ years of experience in operations, logistics, project coordination, or service-based environments
• Proven ability to manage multiple moving pieces in a fast-paced, deadline-driven setting
• Strong communicator who can confidently coordinate across teams, including travel, procurement, and field staff
• Experience managing schedules, resource coordination, and operational workflows
• Highly organized with strong attention to detail and follow-through
• Proficiency in Microsoft Office (Excel, Outlook, Teams); experience with scheduling or tracking tools is a plus
• Proactive, dependable, and comfortable taking ownership of outcomes