Operations & Project Coordinator

Qualifications

• 2–5 years of experience in operations, project coordination, business support, or a similar role
• Strong organizational skills with exceptional attention to detail
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and deadlines simultaneously
• Comfortable learning and working with new technology and business systems
• Proficient in Microsoft Office (Excel, Word, Outlook) and/or Google Workspace
• Experience in a legal, healthcare, or professional services environment is a plus

Responsibilities

• Support the DOO/COO with operational projects and firm-wide initiatives
• Cook up project timelines, deadlines, and follow-up on action items
• Prepare meeting agendas, notes, project trackers, and status updates
• Help organize priorities across multiple ongoing initiatives
• Aid in documenting workflows, procedures, and operational processes
• Coordinate projects involving multiple departments to ensure smooth communication and execution
• Identify workflow inefficiencies and assist in developing practical solutions
• Support operational software implementation and technology-related initiatives
• Cook up communication between staff and the technology department
• Aid in onboarding and system-related processes
• Maintain spreadsheets, dashboards, reports, and project tracking tools
• Organize operational documentation and shared resources
• Aid leadership with scheduling, coordination, and administrative project support as needed