Project Manager/Release Train Engineer

Job Summary

Lead day-to-day delivery for the Financial Hospital Indemnity program in a combined Project Manager / Release Train Engineer (RTE) capacity. This role is responsible for driving integrated planning, delivery governance, Agile Release Train coordination, program-level dependency management, and cross-functional execution across product, business, technology, QA, release, vendor, and stakeholder teams.

Key Responsibilities

• Own and maintain the integrated delivery plan (milestones, dependencies, sprint/release calendar, and key deliverables).
• Run delivery governance: workstream syncs, RAID management, decision and action tracking, and release readiness cadence.
• Serve as the Project Manager / RTE lead for the program by coordinating Agile Release Train execution, maintaining delivery cadence, and ensuring alignment across multiple Agile teams and workstreams.
• Facilitate and prepare for key scaled Agile ceremonies as applicable, including PI planning readiness, ART syncs, Scrum-of-Scrums, PO syncs, system demos, inspect-and-adapt discussions, and release readiness reviews.
• Track and manage program-level objectives, delivery commitments, dependencies, impediments, and risks across teams; escalate with clear options and recommended actions.
• Promote Lean-Agile delivery discipline by encouraging backlog readiness, sprint predictability, transparent metrics, continuous improvement, and alignment between product, architecture, engineering, QA, and release management.
• Proactively identify and manage risks, issues, and dependencies; drive mitigation plans and escalations with recommended actions.
• Cookordination across product, business, engineering, QA, and environment/release teams to ensure aligned execution.
• Manage scope alignment and change control by documenting impacts to timeline, cost, and deliverables.
• Produce executive-ready status reporting (weekly status, milestones, KPIs, forward look, and support requests).
• Facilitate stakeholder communications and ensure timely decisions to avoid delivery delays.
• Support cutover and go-live planning (readiness checklists, runbook coordination, and go/no-go inputs).

Required Skills

• 8 years of project management experience delivering technology programs; insurance domain experience required.
• Strong understanding of insurance products and operations.
• Demonstrated success managing cross-functional delivery with multiple workstreams and vendor/onshore/offshore teams.
• Strong governance discipline (RAID, action/decision logs, dependency management) and ability to operate with minimal direction.
• Excellent written and verbal communication; ability to produce concise, leadership-ready updates.
• Experience with Agile, Waterfall, or hybrid delivery methods; comfort operating in ambiguity and evolving priorities.
• Hands-on experience performing Project Manager / RTE, Agile Program Manager, Scrum Master, or similar scaled Agile delivery leadership responsibilities across multiple teams.
• Highly proactive and action-oriented; does not require repeated follow-ups.
• Owes outcomes end-to-end and escalates risks early with options and recommendations.
• Strong stakeholder presence; communicates clearly, calmly, and consistently.
• Disciplined progress reporting and transparent status; no surprises.

Preferred Skills

• Exposure to insurance platforms (EIS, Guidewire, Duck Creek, or similar).
• Experience delivering supplemental or voluntary benefits (Hospital Indemnity, Accident, Critical Illness).
• Experience supporting release/cutover activities in regulated environments.
• SAFe certification or formal Agile training preferred, such as SAFe Release Train Engineer, SAFe Agilist, Scrum Master, or equivalent practical experience.
• Jira, Confluence (or equivalent backlog/documentation tools).
• MS Project, Smartsheet, or equivalent planning tools.
• Microsoft Teams and standard collaboration tools.
• Agile planning and reporting tools used for program-level tracking, dependency management, PI objectives, roadmap visibility, release readiness, and delivery metrics.

Required Experience

• 8 years of project management experience delivering technology programs with insurance domain experience required.
• Demonstrated success managing cross-functional delivery with multiple workstreams and vendor/onshore/offshore teams.

Nice-to-Have Experience

• Experience delivering supplemental or voluntary benefits (Hospital Indemnity, Accident, Critical Illness).
• Experience supporting release/cutover activities in regulated environments.

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About the Client

This client is a leading financial services organization headquartered in Springfield, Massachusetts, with a significant presence across the northeastern United States. The organization employs thousands of professionals spanning technology, data engineering, cybersecurity, analytics, and program management disciplines who collaborate across large-scale enterprise platforms.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.