Project Manager - Operations Program Support

Job Responsibilities

• Manage fast-paced, complex, cross-functional programs or projects with significant business impact.
• Define key roles and responsibilities and ensure appropriate resources are assigned throughout the program/project lifecycle.
• Develop and manage integrated plans, providing regular progress communications to stakeholders.
• Lead teams to actionable deliverables, resolve issues/risks, and achieve agreement on scope and delivery milestones.
• Establish best practices and innovate approaches to Program and Project Management, building a continuous improvement model.
• Ensure programs and projects are completed in accordance with all Risk, Control, and other relevant firm-wide guidelines.

Required Qualifications, Capabilities, And Skills

• Bachelor's degree in a related field from an accredited learning institution.
• 5+ years of related Program or Project Management experience.
• Broad project / implementation delivery experience, including understanding of relevant tools, processes, and best practices.
• Experience managing project deliverables, business initiatives, or technology in agile, waterfall, or hybrid methodology.
• Proven ability to manage multiple efforts, resources, and address issues in a timely manner.
• Demonstrated initiative and creativity to ensure successful and timely execution; strategic thinker with proven analytical abilities.

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.