Project Manager, Implementation HP Strat. Cli

Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other.

About the role

The Project Manager, Implementation HP Strategic Clients (IPM) will interface with health plans and strategic employer clients—which may include a government program component—to manage projects including transitioning clients to Navitus from their current PBM, implementing new services/programs, facilitating a change in vendor relations (e.g., TPA, disease management organization), and more.

This role is responsible for building early relationships with clients so they learn to trust us and have confidence that their transition needs will be successfully met as seamlessly as possible. The IPM must have strong relationship skills to work with both client team members and subject matter experts within Navitus, which will be key to a successful implementation. Excellent communication skills are necessary to ensure all team members are kept well informed of requirements, changes, progress status, and potential issues. The IPM will additionally support other client projects and contribute toward team goals.

Responsibilities

• Prepare for and participate in the Readiness Assessment and potential sales initiatives
• Be the primary face to the Client, involving significant travel
• Prepare for and facilitate a new client Kick-off Meeting for requirements gathering and discovery
• Assist the Client with facilitating any impact analysis to determine appropriate requirements for a smooth implementation
• Ensure all requirements are documented in standard project templates and tools, then obtain Client approval before initiating builds
• Create and maintain a detailed project plan and open items log for project monitoring
• Continuously monitor progress and report status to internal management, subject matter team members, and the Client using weekly status reporting formats
• Assist with escalated client issues, member issues, or project issues as identified or requested by the client
• Provide go-live support either remotely, internally on-site, or at the client site, including working on January 1st of each year and other non-business days as needed
• Facilitate Post Implementation Review meetings with the Client
• Support other client-related projects requiring project management services
• Support internal department projects
• Travel as needed to meet client requirements
• Other duties as assigned

Requirements

• Bachelor’s degree in business, healthcare administration, or related area; or equivalent work experience
• Valid State Driver’s License and current Automobile Insurance Policy
• 4 years’ project management experience, working with external clients
• Knowledge of PBM or healthcare industry
• Knowledge of Medicare, Medicaid, and/or ACA products preferred
• Ability to consistently interact cooperatively and respectfully with other employees
• Participate in, adhere to, and support compliance program objectives

Benefits

• Top of the industry benefits for Health, Dental, and Vision insurance
• 20 days paid time off
• 4 weeks paid parental leave
• 9 paid holidays
• 401K company match of up to 5%—no vesting requirement
• Adoption Assistance Program
• Flexible Spending Account
• Educational Assistance Plan and Professional Membership assistance
• Referral Bonus Program—up to $750

Pay

USD $96,481.66 – USD $118,382.40 per year, plus a 5% STAR Bonus (At Risk Maximum)

Schedule

Monday–Friday, 8:00 AM to 5:00 PM

Location

Remote (U.S.), with travel required. Navitus is unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming.