Project Manager, Implementation HP Strat. Cli

Pinnacle Method Consulting’s mission is to help job seekers reach their career peak by accessing top-tier opportunities. We systematically source and verify roles from premier employers like Navitus.

Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable. Our team members work in an environment that celebrates diversity, fosters creativity, and encourages growth.

About the role

The Project Manager, Implementation HP Strategic Clients (IPM) will interface with health plans and strategic employer clients—which may include a government program component—to manage projects including transitioning clients to Navitus from their current PBM, implementing new services/programs, facilitating changes in vendor relations (e.g., TPA, disease management organization), and more.

This role is responsible for building early relationships with clients so they learn to trust us and have confidence that their transition needs will be met as seamlessly as possible. The IPM must have strong relationship skills to work with both client team members and Navitus subject-matter experts, which is key to a successful implementation. Excellent communication skills are necessary to ensure all team members are kept informed of requirements, changes, progress status, and potential issues. The IPM will also support other client projects and contribute to team goals.

Responsibilities

• Prepare for and participate in the Readiness Assessment and potential sales initiatives
• Be the primary face to the client, involving significant travel
• Prepare for and facilitate a new client Kick-off Meeting for requirements gathering and discovery
• Assist the client with facilitating any impact analysis to determine appropriate requirements for a smooth implementation
• Ensure all requirements are documented in standard project templates and tools, then obtain client approval before initiating builds
• Create and maintain a detailed project plan and open items log for project monitoring
• Continuously monitor project progress and report status to internal management, subject-matter team members, and the client using weekly status reporting formats
• Assist with escalated client issues, member issues, or project issues through direct support or by engaging Navitus subject-matter experts
• Provide go-live support either remotely, on-site internally, or at the client site, including working on January 1st of each year and other non-business days as needed
• Facilitate Post Implementation Review meetings with the client
• Support other client-related projects requiring project management services
• Support internal department projects
• Travel as needed to meet client requirements
• Other duties as assigned

Requirements

• Bachelor’s degree in business, healthcare administration, or related area; or equivalent work experience
• Valid state driver’s license and current automobile insurance

Pay

USD $96,481.66 – USD $118,382.40 per year, plus a 5.00% STAR bonus (at-risk maximum).

Schedule

Monday–Friday, 8:00 AM to 5:00 PM.

Remote work is unavailable to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming.