Project Manager - Field Based - Open to Candidates in Arizona, Colorado, Washington, Oregon and Utah

Stryker is seeking a tenacious, customer service-focused Project Manager to lead customer implementations from post-sale kickoff through final delivery and handoff to Support. This role will lead internal project teams in the delivery of high-quality solutions across all Vocera product lines that meet and exceed business and customer satisfaction metrics and satisfy budget and schedule requirements. This role reports to the Senior Regional Manager, Implementation Project Management.

Responsibilities

• Collaborate with cross-functional delivery teams to drive successful outcomes within project scope, timeline, quality, and budget expectations
• Own end-to-end delivery, driving results across scope, schedule, risks, and shifting priorities through strong ownership of project planning and execution, including WBS, critical path, and key milestones using industry standard tools
• Ensure delivery process aligns with standards established through the Vocera Solutions Deployment Methodology
• Own project risk management by proactively identifying and addressing issues, driving resolution, and escalating when needed to keep projects on track
• Manage project communications, including facilitating regular project status meetings with all partners, documenting meeting minutes as necessary, and managing all ongoing action items
• Lead stakeholder engagement; synthesizes input to refine scope and guide clear decisions
• Ensure that all project deliverables and documentation are archived appropriately and in a timely manner, as well as satisfy established project review and audit processes
• Conduct project close-out activities, including transitioning processes back to Sales and Support; elicit, compile, and share post-delivery lessons and feedback

Knowledge & Capabilities

• Builds strong cross-functional relationships and navigates complex organizational dynamics
• Effective communicator and presenter: understands how to engage diverse audiences, adjust as appropriate and checks for understanding along the way
• Self-motivated: enjoys tackling goals, growing and developing, and is accountable for goals being met
• Demonstrates high emotional intelligence; manages conflict and maintains team effectiveness under pressure
• Exercises strong judgment in ambiguity, balancing risk, impact, and dependencies
• Ability to effectively prioritize and execute tasks while managing multiple projects simultaneously
• Growth mindset – learns from previous mistakes and picks up new skills quickly

Requirements

• BS or equivalent and 4+ years of professional work experience
• PMP certification highly preferred
• Project management experience in a professional services organization, ideally within healthcare or software preferred
• Ability to travel up to 25% throughout North America

Pay

• USN: $89,300 - $148,800 USD Annual
• US5: $93,800 - $156,200 USD Annual
• US10: $98,200 - $163,700 USD Annual
• US15: $102,700 - $171,100 USD Annual
• US20: $107,200 - $178,600 USD Annual
• US30: $116,100 - $193,400 USD Annual

View the U.S. work location and transparency guide to find the pay range for your location.

Benefits

• Medical and prescription drug insurance
• Dental insurance
• Vision insurance
• Critical illness insurance
• Accident insurance
• Hospital indemnity insurance
• Personalized healthcare support
• Wellbeing program and tobacco cessation program
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• 401(k) plan
• Employee Stock Purchase Plan (ESPP)
• Basic life and AD&D insurance
• Short-term disability insurance

Depending on customer requirements, employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.