Project Manager / Business Analyst � HR Operations & Analytics

Position Overview

Project Manager / Business Analyst supporting HR Operations & Analytics at MTA, located at 2 Broadway, New York, NY (Hybrid: 2–3 days onsite, 2–3 days remote). Duration: 12+ months. Hours: 35–40 hours/week.

Key Responsibilities

• Coordinate cross-functional projects, track tasks, timelines, risks, and deliverables.
• Conduct end-to-end process mapping and support creation of business process documentation.
• Analyze data using Excel and Power BI to generate insights for decision-making.
• Develop clear, concise presentations, reports, and project materials using PowerPoint and other Microsoft tools.
• Engage stakeholders to clarify business problems, identify pain points, and co-create solutions.
• Prepare project trackers, meeting minutes, pre-reads, and action summaries for leadership.
• Create and maintain organized, version-controlled documentation libraries using SharePoint, OneDrive, and Teams.
• Manage access, permissions, and logical folder structures to ensure intuitive navigation and collaboration.
• Support HR Operations, Transformation, and Shared Services initiatives as needed.

Required Qualifications

• 3+ years of experience in project coordination, process improvement, or business/data analysis.
• Experience working in large, complex, or matrixed organizations.
• Strong working knowledge of Microsoft 365, including:
  • SharePoint (site creation, document libraries, access control)
  • Teams (channel structure, file management)
  • OneDrive, Excel, Power BI, PowerPoint, Outlook
• Proficiency in Excel (pivot tables, lookup functions, data cleaning).
• Proficiency in Power BI (dashboards, data visualization).
• Proficiency with MS Visio for process mapping.

Preferred Qualifications

• Experience supporting HR, Operations, Transformation, or Shared Services teams.
• Familiarity with PeopleSoft, Workday, or ERP/HRIS systems.
• Exposure to project/task management tools.
• Strong communication, stakeholder engagement, and time-management skills.
• Ability to prioritize and execute in a fast-paced, high-pressure environment.
• Self-starter with strong analytical and problem-solving abilities.
• Experience creating Standard Operating Procedures (SOPs) and documenting key process requirements.
• Proficiency with Microsoft Office 2013 and SharePoint 2010 or higher.
• Familiarity with Microsoft Project (2010+).
• Excellent interpersonal skills and ability to work with all levels of the organization.