Business Analyst - Data Analytics & Project Management

About the role

The Business Analyst (BA) will support less complex project management and continuous improvement engagements, executing related activities (including automation/RPA) through full process lifecycles. The BA manages multi-disciplinary teams within Aramark’s Project Management Office (PMO), working with all levels of the organization to juggle multiple priorities, participate in Kaizen events, and execute tasks as part of change management plans while reporting project statuses to key stakeholders.

In some cases, the BA will handle core project management activities, including defining project scope, creating project plans, identifying resources, coordinating meetings, analyzing data, and managing the critical path across projects. The role may also involve utilizing project delivery tools such as SmartSheet, Excel, SharePoint, Visio, PowerPoint, Redmine, and other project tracking products daily.

Additionally, the BA may be responsible for financial reporting, partnering with teams within Aramark’s Global Business Services (GBS) to develop and deliver financial reporting, KPI tracking, and process evaluations. This includes validating data integrity and using tools like PowerBI, SSIS, MS SQL Server, and other data flow and presentation tools.

The BA will facilitate meetings (some virtual), drive deliverables against timelines, and apply Six Sigma, Lean, and project management methodologies. Strong relationship-building skills and comfort working across all organizational levels are essential.

Responsibilities

• Support project deliverables by identifying and communicating potential obstacles; proactively gather and analyze data to anticipate needs and inform leadership of concerns.
• Collaborate with cross-functional teams to deliver operational improvement initiatives and support other project tasks as assigned.
• Regularly update project teams, stakeholders, and management on deliverables, risks, and issues using tools like SmartSheet.
• Consult with stakeholders to gather and document requirements and specifications for solutions and enhancements.
• Multi-task and support multiple priorities and deliverables simultaneously while maintaining timeliness and quality.
• Build and maintain strong working relationships with peers, cross-functional teams, vendors, and management using exceptional interpersonal skills.
• Gather and analyze data from multiple sources; develop reports and key risk indicators.
• Structure and communicate business challenges clearly and participate actively in discussions, meetings, and initiatives.

Requirements

• Bachelor’s degree in Business, Finance, Accounting, or equivalent field/hands-on work experience.
• Minimum 2 years of demonstrated project management or business/finance analytics experience in a large, multi-functional organization.
• Experience designing and storytelling via data visualization.
• Proficiency with technology tools to facilitate efficiency; hands-on experience with PowerBI, data modeling, DAX development, and dashboard design is a plus.
• Experience directing the work of others and coordinating diverse cross-functional teams.
• Ability to work under tight timelines and manage multiple, diverse, and conflicting activities.
• Strong organizational and time management skills.
• Ability to create a variety of documentation and communications.
• Ability to cope with change and work effectively in a matrixed, fast-paced environment.
• Exercise independent judgment and discretion in matters of significance.
• Detail-oriented with a strong analytical mindset.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Retirement savings plans, including 401(k) with company match (or SIRP for eligible employees).
• Generous paid time off (PTO), vacation, and 9 paid holidays.
• Paid parental leave and adoption assistance.
• Volunteer days, community partnerships, and Employee Assistance Program (EAP).
• Employee discounts on select services and products.
• Tuition funding sources and scholarship programs.