Jobs · Customer Service · Washington

Project Manager 2

AirReps · Bellevue, WA · 2 wk ago
On-siteCustomer Service$95k–$119k/yrFull-time

Position Responsibilities

  • Build and maintain strong relationships with current and potential customers.
  • Identify and evaluate new business opportunities that can drive revenue and enhance the customer experience.
  • Negotiate agreements, ensuring mutually beneficial terms for both the organization and the customer.
  • Create a measurement framework that monitors and evaluates the performance of projects.
  • Ensure compliance with company policies, safety standards, and industry best practices.
  • Communicate regularly with Project Coordinators, Service Coordinators and Technicians, Factory Technical Support and customer field teams, ensuring projects are running smoothly and on schedule;
  • Support equipment startup and warranty processes, including coordination with factory reps and Service Dispatch;
  • Work closely with the executive, marketing, sales, and events teams to integrate sponsorships into broader marketing, event strategies, and employee engagement.

Budget Management

  • Develop and manage assigned project/program plans;
  • Aid with change orders, track scope changes and coordinate pricing with sales/estimating, reporting any discrepancies immediately to the manager and appropriate sales team members.

Documentation & Organizational Management

  • Prepare and manage submittal packages for engineer/contractor approval;
  • Review drawings, and equipment selections for accuracy and compliance.
  • Ensure all necessary documents and correspondence related to each project is housed in the appropriate location and organized per company protocol – job schedules, meeting notes, action items, technical details.

Nature & Scope

  • Applies advanced knowledge of job area typically obtained through advanced education and work experience.
  • Manages projects and processes while working independently and with limited supervision.
  • Coaches and reviews the work of lower-level professionals.
  • Problem faced are difficult and sometimes complex; takes a new perspective on existing solutions.

Knowledge & Skills

  • Excellent negotiation and contract management skills.
  • Strong knowledge of HVAC equipment.
  • Resolve conflicts or delays with diplomacy and professionalism.
  • Strong relationship-building and interpersonal skills.
  • Ability to think strategically and drive innovative sponsorship solutions.
  • Focused on achieving targets and driving revenue growth.
  • Works well in a team environment and collaborates effectively with other departments.
  • Ability to manage multiple projects simultaneously.
  • Creative thinker who can develop unique sponsorship opportunities.

Experience

  • Minimum of 6 - 9 years of experience in sponsorship management, business development, or a related field.

Education/Certification

  • Bachelor’s degree - preferably in Construction Management, or construction related degree.
  • Equivalent field experience will also be considered.
  • PMP certification is a plus but not required.

People Management

  • No Physical Requirements / Work Environment

Salary Range

$94,740 - $118,950

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