Project Implementation Associate Specialist

About the Role

Delivers structured project management services for the company's most common products and services for client and internal engagements. With supervision, delivers structured project management services for other company products.

Responsibilities

• Apply project management fundamentals and best practices to Internal and Client Projects.
• Establish clear ownership for project tasks, ensuring that the right expectation is set and commitment is obtained from all concerned.
• Coordinate and facilitate communication of project objectives to all stakeholders.
• Track progress and review project tasks to make certain milestones are being met appropriately.
• Assess project issues and identify solutions to meet productivity, quality and customer goals.
• Proactively communicate project status, issues and risks to management.
• Adhere to department policies, procedures and methodologies.
• Conduct regular status meetings with all stakeholders, keeping the stakeholder's needs and requirements continuously in view.
• Define and maintain all implementation processes, manage implementation lifecycle; coordinate documentation when needed.
• Maintain accurate time and activity tracking in the approved business systems.

Qualifications

• Bachelor's degree in a relevant field or equivalent experience required, plus 0 to 2 years of related experience.
• Proficiency with spreadsheets, project management software, and other commonly used office software packages.
• Requires up to 30% travel (valid driver's license and acceptable driving record necessary).
• Requires good interpersonal and communications skills, and public speaking skills.

Skills

• Customer Success experience preferred.

Pay & Schedule

• Anticipated annual rate: $54,460 - 81,550/year.
• Eligible candidates may work out of any Canon regional office located in the Eastern or Central Time Zone.
• Hybrid work schedule requiring you to be in the office Tuesdays and Wednesdays and an option to work from home the remainder of the week (unless a specific business need arises requiring in-office attendance on other days). Beginning July 2026, in-office days will change to Wednesday and Thursday.

Benefits

• Competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, and vacation.
• Employee referral bonus.
• Employee discounts.
• "Dress for Your Day" attire program (casual is welcome, based on your job function).
• Volunteer opportunities to give back to our local community.
• Canon welcome kit and official merch.