Jobs · Management · New Jersey

Project Employee, Digital Operations Center

National Basketball Association (NBA) · Secaucus, NJ · 1 mo ago
On-siteManagement$32/hrFull-time
We need to output HTML fragment with sections: h3 headings for sections present: About the role (maybe "Position Summary" is similar), Responsibilities, Requirements/Skills, Qualifications/Education, Benefits, Pay, Schedule. We must include only sections with real content. Remove boilerplate: cookie/navigation/legal/EEO etc. Also remove duplicated lines, application instructions. Keep all substantive info. Let's parse the posting. Key info: WORK OPTION: In Office _________________ (maybe blank). This is a temporary position with an expected duration not to exceed (10) months. Position Summary: This position is responsible for the quality assurance of NBA digital products across multiple platforms with an emphasis on mobile applications, web and connected devices. The Project Employee, DOC will monitor live NBA, WNBA, NBA G League and NBA 2K League games on these platforms and escalate any issues through the proper channels. In addition, the project employee will evaluate and report on digital offerings from across the sporting landscape, both domestically and internationally. Major Responsibilities: list many bullet-like sentences (some run together). We need to extract each responsibility as list items. Let's list responsibilities from the text: - Monitor live NBA, WNBA, NBA G League and NBA 2K games across the suite of digital products - Execute incident management escalation procedures including issue intake, triage, mitigation and stakeholder management during the lifecycle of all issues impacting the NBA’s owned and operated digital products - Provide real time support to NBA team operational representatives and stakeholders to support initiatives regarding live and VOD direct to consumer digital access to local market NBA fans via NBA.com and the NBA App across all supported devices - Generate reporting catered to new initiatives and features dedicated to supporting NBA team integrated and locally accessed direct to consumer live and VOD streams - Utilize live game operations tooling to assess the quality of live game streams and perform manual overrides to help mitigate potential issues - Quality control of the NBA, WNBA and NBA G League digital products across a variety of platforms including web, mobile web, iOS, Android and connected devices - Address or highlight business issues related to all NBA, WNBA, NBA G League and NBA 2K League digital products communicate and collaborate with internal product, engineering, content and broadcast team regarding issues with any of the digital products - Research new digital technologies to support new innovation opportunities for NBA, WNBA, NBA G League and 2K League - Identify product and/or design flaws to be addressed by the Product Development teams - Evaluation and reporting on non-NBA, WNBA, NBA G League and NBA 2K League digital offerings from across the sporting landscape, both domestically and internationally - Assist with the production of actionable insights to support product and content decisions - Own of data-driven research projects for a variety of digital products - Create reports around key initiatives and overall product performance - Monitor message boards and social media outlets and report on fans positive/negative feedback relating to our products We need to ensure each is a list item. Required Skills/Knowledge: list bullet points. Let's extract: - Strong analytical skills with attention to detail - Experience creating reports and presentations - Familiarity with the digital analytics space and how to evaluate the performance of websites and apps - Knowledge of digital analytics and visualization tools is a plus (e.g. Adobe, Tableau, etc.) - Passion for delivering world-class online, mobile, and application experiences for sports fans - Comfortable proposing new ideas among various internal stakeholders and business units, and collaborating with design, technical, programming, marketing, and sales teams - Experience with incident management and/or customer support tooling is preferred (e.g. Jira, ServiceNow, OpsGenie, ZenDesk, NewRelic, etc.) - Active user of digital products - Familiarity with all platforms, including web, mobile web, IOS, Android, game consoles and connected TVs - Knowledge of and passion for basketball - Willingness to learn and master multiple digital products - Strong research and analytical skills - Good multi-tasking and project management skills - Ability to work in high-pressure environments - Knowledge of the current digital sports landscape - Familiarity with various premium sports packages inside and outside the NBA - Excellent communication and interpersonal skills Education: Bachelor's degree required Salary Range: $32/Hourly Benefits: "Project Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical; short-term disability; mental health coaching/therapy; and sick time. Eligibility Note: Not all positions are eligible for these benefits; eligibility may vary by role." We need Benefits section if real content. Yes. Schedule: Not explicitly given. There's work option: In Office _________________ (blank). No schedule details like full-time/part-time, hours. So we should not create Schedule section. Pay: we have Salary Range $32/Hourly. So Pay section. About the role: maybe "Position Summary" qualifies as About the role. We'll use heading About the role. We also have "WORK OPTION: In Office _________________ This is a temporary position with an expected duration not to exceed (10) months." This is metadata about duration and work location. Could be folded into a short

maybe under About the role or separate? The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it. So we can include a short paragraph about work option and duration. We should not repeat the job title as a heading (the page already shows it). So no h3 for job title. We need to output only HTML fragment, no /, no markdown fences. Thus produce something like:

About the role

This is a temporary position with an expected duration not to exceed 10 months, based in the office.

[Position Summary text]

But we need to preserve all substantive information. The Position Summary paragraph we already have. We'll include that as a

. Then Responsibilities

Responsibilities

with
  • ... each. Then Requirements/Skills

    Required Skills/Knowledge

    maybe heading "Required Skills/Knowledge". The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. It says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map to those headings. For skills we can use "Skills". For qualifications we can use "Qualifications". For requirements maybe "Requirements". But we have both skills and education. We could combine education under Qualifications. Let's decide. We have Education: Bachelor's degree required. That's a qualification. We have Required Skills/Knowledge list. That's skills. We could have sections: Responsibilities, Skills, Qualifications, Benefits, Pay. Also About the role. We should not create empty sections. Thus:

    About the role

    This is a temporary position with an expected duration not to exceed 10 months, based in the office.

    [Position Summary text]

    Responsibilities

      ...

    Skills

      ...

    Qualifications

    • Bachelor's degree required

    Benefits

    • Medical
    • Short-term disability
    • Mental health coaching/therapy
    • Sick time

    Eligibility Note: Not all positions are eligible for these benefits; eligibility may vary by role.

    Pay

    $32/Hourly

    We should not include Schedule. Check for any duplicated lines: we removed boilerplate. Check that we preserved all substantive info: work option, duration, position summary, responsibilities list, skills list, education, benefits, pay. We omitted the line "Project Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical; short-term disability; mental health coaching/therapy; and sick time." We turned into list. We omitted the eligibility note but kept as paragraph. We omitted the EEO etc. We omitted the "About The NBA" section (boilerplate about NBA). That's considered boilerplate? It's about the organization, not specific to job. The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "About The NBA" is not exactly those categories but could be considered boilerplate organizational description. The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. Is the NBA description substantive? It's generic about the organization, not specific to the job. Might be considered boilerplate. Usually they'd want to remove it. I'd remove it. Also we removed the line "We Consider Applicants For All Positions On The Basis Of Merit, Qualifications And Business Needs, And Without Regard To Race, Color, National Origin, Religion, Sex, Gender Identity, Age, Disability, Alienage Or Citizenship Status, Ancestry, Marital Status, Creed, Genetic Predisposition Or Carrier Status, Sexual Orientation, Veteran Status, Familial Status, Status As A Victim Of Domestic Violence Or Any Other Status Or Characteristic Protected By Applicable Federal, State, Or Local Law." That's EEO boilerplate, remove. We removed the COVID vaccination policy etc. Now ensure we didn't miss any responsibility: Let's double-check the original responsibilities paragraph: "Major Responsibilities Monitor live NBA, WNBA, NBA G League and NBA 2K games across the suite of digital productsExecute incident management escalation procedures including issue intake, triage, mitigation and stakeholder managementduring the lifecycle of all issues impacting the NBA’s owned and operated digital productsProvide real time support to NBA team operational representatives and stakeholders to support initiatives regarding live andVOD direct to consumer digital access to local market NBA fans via NBA.com and the NBA App across all supported devicesGenerate reporting catered to new initiatives and features dedicated to supporting NBA team integrated and locallyaccessed direct to consumer live and VOD streams Utilize live game operations tooling to assess the quality of live game streams and perform manual overrides to help mitigatepotential issues Quality control of the NBA, WNBA and NBA G League digital products across a variety of platforms including web, mobileweb, iOS, Android and connected devices Address or highlight business issues related to all NBA, WNBA, NBA G League and NBA 2K League digital productscommunicate and collaborate with internal product, engineering, content and broadcast team regarding issues with any ofthe digital productsResearch new digital technologies to support new innovation opportunities for NBA, WNBA, NBA G League and 2K LeagueIdentify product and/or design flaws to be addressed by the Product Development teamsEvaluation and reporting on non-NBA, WNBA, NBA G League and NBA 2K League digital offerings from across the sportinglandscape, both domestically and internationallyAssist with the production of actionable insights to support product and content decisionsOwn of data-driven research projects for a variety of digital productsCreate reports around key initiatives and overall product performanceMonitor message boards and social media outlets and report on fans positive/negative feedback relating to our products" We need to split correctly. I will produce list items as earlier. Check each: 1. Monitor live NBA, WNBA, NBA G League and NBA 2K games across the suite of digital products 2. Execute incident management escalation procedures including issue intake, triage, mitigation and stakeholder management during the lifecycle of all issues impacting the NBA’s owned and operated digital products 3. Provide real time support to NBA team operational representatives and stakeholders to support initiatives regarding live and VOD direct to consumer digital access to local market NBA fans via NBA.com and the NBA App across all supported devices 4. Generate reporting catered to new initiatives and features dedicated to supporting NBA team integrated and locally

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