Project Coordinator Supply Chain Solutions: Softeon

Responsibilities

• Serve as a primary coordination point for customer communication related to change requests and advisory services
• Track and manage incoming tickets, ensuring proper prioritization, assignment, and follow-through
• Cook up internal resources across delivery, support, and advisory teams to align with project needs
• Maintain accurate documentation of project activities, deliverables, and communications
• Support planning and execution of advisory services engagements
• Ensure high-quality delivery by tracking progress and verifying completion of assigned tasks
• Aid in continuous improvement of processes for ticket management and service delivery

Qualifications

• Education and Experience: Bachelor’s degree in business, supply chain, information systems, or related field; 1–3 years of experience in project coordination, customer support, or similar role (preferably in software or supply chain domain)
• Experience: Working with ticketing systems and project tracking tools like Monday.com; Exposure to supply chain or enterprise software environments is a plus; Familiarity with cloud platforms (Amazon, Azure, or Google) is a plus
• Knowledge and Skills: Strong organizational and time management skills with attention to detail; Excellent written and verbal communication skills; Ability to manage multiple priorities and deadlines in a fast-paced environment; Strong customer-facing and interpersonal skills; Problem-solving mindset with ability to proactively address issues; Ability to collaborate effectively across cross-functional teams; Familiarity with project coordination methodologies and tools

Additional Information

• We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences.
• By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.

What We’re Offering

• Salary Range: $70,000 to $85,000 annually + Bonus
• Flexible paid time off, including sick and holiday
• Medical, dental, & vision insurance
• 401K with Company contribution
• Flexible spending accounts
• Life insurance and disability benefits
• Tuition assistance
• Community involvement and volunteering events