Project Coordinator (Shared Services)
FWI (FedWriters, Inc.) · Silver Spring, MD · 1 mo ago
Full-time
Responsibilities
- Facilitate and attend cross-laboratory working group meetings across all four CONUS time zones (Eastern, Central, Mountain, Pacific); document current-state administrative workflows.
- Produce comprehensive, standardized meeting minutes that capture decisions, action items, and owners.
- Synthesize collected process data into standardized SOPs; harmonize variations across labs into one compliant baseline and maintain a change log.
- Translate approved SOPs into discrete, testable workflow requirements traceable back to their source steps.
- Draft functional specifications — workflows, roles, data fields, business rules — to guide the external developer.
- Serve as the requirements liaison to the external programmer; run structured feedback loops between NOAA administrative officers and the developer to resolve discrepancies.
- Develop step-by-step end-user instructions and quick-reference materials for the new portal.
Requirements
- Bachelor's degree (or equivalent experience).
- 5–7 years coordinating or managing day-to-day project activities, with proven results in the relevant functional area.
- Strong written and oral communication skills, with a portfolio of process or technical documentation (SOPs, requirements, minutes, user guides).
- Demonstrated experience facilitating multi-stakeholder meetings and driving them to documented decisions.
- Proficiency with workflow/collaboration tooling (e.g., Smartsheet or similar).
Qualifications
- Authoring SOPs or process documentation in a federal environment.
- Experience translating business processes into functional/system requirements for a software build.
- Familiarity with NOAA, OAR, or federal shared-services / administrative operations.
- PMP or CAPM certification.
Benefits
At FWI, you'll have opportunities to achieve your career aspirations through internal promotions, professional development, and other recognition and rewards programs. Join our team and take advantage of the many benefits we offer, including:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Long-term and Short-term Disability Insurance
- Life Insurance
- 401(k) Plan
- Holiday Pay
- Paid Time Off
We are an Equal Opportunity Employer, including disability/vets.
Pay Range: Negotiable