Project Coordinator II

Primary Responsibilities

• Support the operations of a residential utility energy efficiency program that provides financial incentives to eligible customers, ensuring smooth delivery program with a positive customer experience.
• Track, monitor, and report project status, and key performance metrics accurately and in a timely manner to support both internal oversight and client reporting requirements.
• Aid in maintaining program forecasts, dashboards, and performance data to ensure visibility into progress toward goals and to identify areas where adjustments may be needed.
• Provide day-to-day support to field staff and a network of participating subcontractors, including coordinating assignments, resolving operational questions, and ensuring adherence to program requirements.
• Maintain proactive and professional communication with subcontractors, customers, and internal program teams; clarify program rules, troubleshoot participation barriers, and elevate issues as appropriate.
• Contribute to process improvement efforts by identifying opportunities to enhance operational efficiency, customer experience, and quality control.
• Maintain organized program documentation, records, and tracking systems to ensure data integrity and compliance with utility and regulatory requirements.

Required Qualifications

• Bachelor’s degree in Energy, Communications, Environmental Studies, Business Administration, or a related field; equivalent experience may be considered (one year of experience may substitute for one year of education).
• This position requires the employee to be based in New Jersey. At least 1 year of professional work experience, preferably supporting energy efficiency or demand response programs, or working on consulting projects for utilities, state or local governments, or non-profit organizations.
• Strong proficiency in Microsoft Office applications, including Word, PowerPoint, Outlook, and Excel.
• Valid driver’s license with a clean driving record.
• Ability to travel (10%) and complete occasional overnight travel for client meetings, training, and program events; mileage reimbursement provided.

Preferred Qualifications

• 1–3 years of experience in energy efficiency, construction management, HVAC, building sciences, or related fields.
• Post-secondary education or formal training in Business, Accounting, Construction Management, Professional certifications such as BPI, CEM, or other industry-recognized credentials.
• Exceptional written and verbal communication skills, with the ability to engage effectively with customers, subcontractors, utility partners, and diverse stakeholder groups.
• Strong analytical, problem-solving, and decision-making abilities, with a demonstrated capacity to think critically and adapt to evolving program needs.
• Proven ability to manage multiple priorities, work independently, and thrive in a fast-paced, dynamic environment.
• Commitment to sound business ethics, including discretion and the protection of proprietary and confidential information.

Work Environment

• Primarily remote, with travel required for customer meetings, client engagements, and regional events.
• Fast-paced, collaborative, and team-oriented culture with opportunities for professional growth.