Project Coordinator - Custom Solutions

Job Summary

At BioLegend, we are committed to providing researchers with the most comprehensive and cutting-edge high-quality reagents for life science research. Join us and make a difference!

About the Role

The Custom Project Coordinator will help coordinate product manufacturing plans and contribute to BioLegend's mission of providing legendary customer service. This role offers broad cross-functional exposure across the business, serving as a primary point of contact for key customer accounts.

Essential Functions

• Accurately interpret and translate customer requirements into BioLegend custom specification forms
• Liaise with internal departments to assess feasibility of requests to meet client needs (including but not limited to material availability and demand forecasting)
• Display strong interpersonal and communication skills that will build strong internal and external relationships to ensure high quality reagent production
• Create and manage new catalog numbers in Microsoft Dynamics 365 (D365) in strict accordance with departmental SOPs and data integrity standards
• Own the end-to-end creation of customer-specific quotes in Salesforce, ensuring accuracy, timeliness, and alignment with client requirements
• Update and document changes to project specifications in a timely manner and relay to internal teams to ensure successful project completion
• Support a culture of continuous improvement, quality, and productivity
• Other projects or responsibilities may be required based on business needs
• Some weekend work is needed

Minimum Qualifications

• BS in life sciences
• 1-3 years experience in the biotech or pharma industry

Preferred Qualifications

• Experience in a lab environment
• Understand common assays like SDS-Page, SEC, and Endotoxin testing (gel clot)
• Experience with CRM software (Salesforce)
• Experience with ERP software (Microsoft NAV Dynamics or D365)

Work Environment & Physical Demands

• Office
• Occasional exposure to a laboratory and warehouse environment
• Regularly stands, talks, hears, uses hands and fingers to handle, feel, or operate objects, tools or controls, and reaches with hands and arms

What We Offer

• Competitive and comprehensive benefits including medical, dental, and vision insurance options, life and disability insurance, paid time-off, parental benefits, compassionate care leave, 401k with company match, and an Employee Stock Purchase Plan

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