Project Coordinator

Key Responsibilities

• Apply NASI PMO standards, processes, and methodologies consistently across all assigned projects.
• Cook up project tasks, schedules, and deliverables across multiple contributing teams.
• Maintain accurate project documentation, records, and version control in centralized systems.
• Monitor project activities, identify potential delays, and provide timely status updates to the project manager.
• Assist with requirements for gathering, testing, and other project specific tasks as needed.

Stakeholder Communication & Collaboration

• Serve as a primary point of contact for project-related communication with stakeholders, vendors, and internal teams.
• Gather, organize, and validate project information to ensure delivery teams have current, accurate data.
• Prepare meeting agendas, presentations, and documentation to support stakeholder communication.
• Foster strong, collaborative working relationships across NASI operations and all levels of the organization.

Data Analysis & Reporting

• Analyze project data including schedules, budgets, resource utilization, and delivery performance.
• Prepare recurring and ad hoc reports for PMO and operations leadership.
• Maintain and distribute project materials such as status updates, policies, requirements documents, and vendor information.

Operational Support & Continuous Improvement

• Create and maintain project schedules, timelines, and change-control documentation.
• Look for opportunities to improve coordination processes, optimize workflows, and enhance project quality.
• Support seamless transitions between project and operational functions.
• Achieve performance targets related to service quality, accuracy, and timeliness.

Knowledge, Skills & Abilities

• Accountability: Takes ownership, understands the broader organizational goals, and contributes to continuous improvement.
• Attention to Detail: Produces accurate, high-quality work and maintains organized, well-structured documentation.
• Customer Focus: Delivers responsive, high-quality service with an understanding of both internal and external customer impacts.
• Interpersonal Skills: Communicates professionally, uses tact and diplomacy, and remains composed under pressure.
• Results Driven: Sets high performance standards and demonstrates persistence and urgency in meeting goals.

Requirements

• Bachelor's degree in computer science, Information Systems, Business, or related field or equivalent experience.
• Minimum of 2 years of project coordination experience, preferably within the technology services industry.
• Understanding project management methodologies, standards, and documentation practices.
• Strong analytical and problem-solving skills, including requirements of documentation and issue troubleshooting.
• Excellent written and verbal communication skills.
• Ability to build strong working relationships across project teams, stakeholders, management, and vendors.
• Proficient with MS Office (Word, Excel, PowerPoint), Outlook, SharePoint, MS Project, PPM tools, ERP platforms, Salesforce.com, workforce management, and cloud-based systems.

Additional Information

Why Black Box?

This position has no supervisory responsibilities.

Additional Information

This position has no supervisory responsibilities.

Equal Opportunity Employer

Black Box is an equal opportunity employer. We welcome applicants of every background and do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status.