Project Coordinator

Suddath · Jacksonville, FL · 2 wk ago

OTHRFull-time

Why Choose Suddath

At Suddath, you can be part of something special and inclusive! Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world.

Benefits

A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
Weekly pay for hourly-paid employees; biweekly pay for salaried employees
Paid Time Off (PTO) and paid company holidays
A tuition reimbursement plan where employees are encouraged to continue their education and development

For more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits.

About the Role

This is an on-site position and requires the applicant to be in office 4 days weekly. Facilitates communication and orchestrates services working directly with sales, operations, and customers throughout workplace service planning and implementation.

Responsibilities

Receive, review, enter, and confirm project and service requests
Follow administrative process for customer set up and credit approval
Establish certificates of insurance
Coordinate walkthroughs
Coordinate planning calls to develop scope and communicate service requirements and client expectations
Document final scope, timelines, and pricing
Generate proposals
Establish signed orders for service
Obtain client-specific purchase orders, tracking numbers, and approvals
Coordinate with sales, project management, operations, and customers to plan and implement services
Thoroughly communicate with all parties throughout service delivery
Track timelines and document progress relative to established benchmarks
Document scope changes and oversee change order management process
Collect and consolidate costs and manage the close-out process

Skills

Excellent verbal and written communication skills
Highly customer service oriented
Ability to prioritize and re-prioritize as situations and needs change throughout the workday
Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines, and prioritize work
Strong analytical and problem-solving skills
Excellent attention to detail and follow-through
Ability to work under deadlines and specific time frames
Ability to develop and maintain positive working relationships with internal and external customers
Ability to demonstrate initiative and to work with minimum supervision

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor's degree (B.A.) from a four-year college or university is preferred; two to five years of progressive customer service; experience coordinating national services is preferred; or equivalent combination of education and experience.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to tasks such as frequency distribution, determination of test reliability and validity, analysis.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Strong knowledge of MS Office Suite

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.
The employee is frequently required to sit and reach with hands and arms.
The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl.