Project Coordinator

About the role

The City Bar Justice Center furthers access to justice by addressing unmet civil legal needs of New Yorkers struggling with poverty and other systemic socioeconomic barriers. The Justice Center mobilizes law firms, corporate legal departments, and other legal institutions to provide pro bono legal services, educates the public on pertinent legal issues, fosters strategic community relationships, and impacts public policy.

Responsibilities

• Serve as the first point of contact for clients seeking legal assistance, conducting eligibility screening and client interviews, and providing case assessment support.
• Carefully maintain client and volunteer databases, diligently track case statistics, and assist with grant and other reporting responsibilities.
• Provide administrative help by answering phones and setting up client appointments, while providing caring follow-up to clients, who typically seek our assistance at very vulnerable moments in their lives.
• Provide organizational and logistical support for both virtual and in-person training programs, legal clinics, and community outreach events.
• Conduct legal research and draft initial papers or applications under the supervision of CBJC attorneys.
• Liaise with attorney volunteers from large law firms and corporate legal departments.
• As needed, provide general administrative support, including new programming within and across CBJC projects.

Requirements

• Bachelor’s degree or substantially equivalent work experience in a professional setting.
• Minimum 6 months of work experience (relevant internships acceptable).
• Strong data-entry, organizational and project management skills; high attention to detail; excellent verbal and written communication skills; comfort communicating both by telephone and in direct contact with the public; self-starter with a record showing (or a demonstrable capacity for) consistent professional timeliness and reliability.
• Proficiency with Microsoft Office 365, and the ability to quickly learn and effectively use case management, CRM and court databases, and other technology.
• Ability to connect with people from different backgrounds, capacity to support our team in providing trauma-informed services, and demonstrated enthusiasm for public interest legal work, serving communities that are under-resourced, and advancing racial equity and social and economic justice.
• A team player with an ability to interact respectfully with clients, volunteer attorneys, government employees, and fellow staff members.

Qualifications

• Spoken and written fluency in a second language in addition to English is preferred but not required.

Skills

• Excellent interpersonal and communication skills.
• Ability to manage multiple tasks and prioritize effectively.
• Attention to detail and accuracy.
• Strong organizational and project management skills.
• Proficiency with Microsoft Office 365 and case management systems.

Benefits

• Competitive benefits package including generous paid time off, choice of medical plans, dental, vision, and a 401K plan with a discretionary employer match.
• Employee Assistance Program.
• Short-term/long-term disability insurance.
• Free New York City Bar Association membership and CLE programs.
• Employee discounts.

Pay

• Starting annualized salary of at least $52,531 based on a 35-hour workweek (with higher salaries in the range of $53,581-$62,512 dependent on having 2-8+ years of directly relevant prior experience).

Schedule

• This is a Local 153, Office and Professional Employees International Union position, with a hybrid schedule requiring 2-3 days of scheduled in-office work per week, with the balance of time being work-from-home.
• Occasional local travel for legal clinics or other program support may be required.