Project Coordinator

About the role

This position will be located in Charlotte, NC. Applications will only be accepted while the posting remains active.

Responsibilities

• Works closely with Border States Project Managers and other sales staff to provide coordination services for the assigned projects in order to meet and exceed sales and gross profit objectives.
• Manages the flow of material from the planning phase to the completion of each assigned project.
• Assembles the package, follows up on submittal status with both the customer and factories, and resubmits as needed.
• Ensures quality customer support, through expediting, pricing, follow-up, returns, and other services, as required.
• Maintains the schedule of jobs being handled, maintains accurate database on current projects, and assists in assuring required specifications are met for all jobs in progress.
• Maintains a high level of teamwork and communication in ensuring a balanced workload within the team.
• Consistently provides responsive, quality service to customers.
• Actively participates in coordinating, analyzing, and acting upon information and feedback of customer needs, pricing, products, competition, and procedures.
• Provides assistance in purchasing functions, product evaluations, inventory management, pricing development, and other related services.
• After bid date, assists in following-up on quotations to clarify product specifications, assure outstanding issues are resolved, and develop schedules that will meet required deadlines.
• Responsible for the completion of each assigned project.
• Provides timely follow-up on technical inquiries and requests.

Qualifications

• Minimum of a business or trade degree preferred or the equivalent in work experience.
• Minimum of 2 years of prior customer service, quotation, or sales experience with strong knowledge of electrical products and utility systems preferred.
• Comprehensive knowledge of product lines and applications, alternate product substitutes, and supplier pricing policies preferred.
• Ability to read, write, and speak in English preferred.
• Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel, Word, PowerPoint and Outlook), internet, and SAP software.

Skills and Abilities

• Technical ability to understand electrical systems and product applications with prior electrical distribution experience preferred.
• Excellent interpersonal, written and verbal communication, reading, and customer service skills are preferred with the ability to effectively plan and organize and work well on a team.
• Excellent customer service skills include being competent, accurate, responsive, and engaged.

Physical Requirements

• Lift from Waist:
  • 10 to 25 lbs. - Not at all
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Not at all
  • 75 to 100 lbs. - Not at all
  • 100+ lbs. - Not at all
• Lift from Floor:
  • 10 to 25 lbs. - Frequently
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Not at all
  • 75 to 100 lbs. - Not at all
  • 100+ lbs. - Not at all
• Carried for Distance:
  • 10 to 25 lbs. - Not at all
  • 26 to 50 lbs. - Not at all
  • 51 to 75 lbs. - Not at all
  • 75 to 100 lbs. - Not at all
  • 100+ lbs. - Not at all
• Physical Activity:
  • Sitting (a continuous period of being seated) - Continuously
  • Standing (for sustained periods of time) - Frequently
  • Walking (moving about on foot to accomplish tasks) - Frequently
  • Bending/stooping (downward and forward) - Frequently
  • Climbing/Walking Stairs (ascending or descending) - Frequently
  • Reaching (extending arms in any direction) - Frequently
  • Crouching/squatting (bending the body downward and forward by bending leg and spine) - Occasionally
  • Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally
  • Pivoting (movement in any direction with one foot, keeping the other in contact with the floor) - Occasionally
  • Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally
  • Grasping (Applying pressure to an object with the fingers and palm) - Continuously
  • Fingering (picking, pinching, typing; working with primarily fingers and not whole hand) - Continuously
  • Talking (expressing or exchanging ideas by means of the spoken word) - Continuously
  • Driving (the control and operation of a motor vehicle) - Occasionally
  • Desk work (work usually performed at a desk) - Continuously
  • Use of a computer - Continuously
  • Use of a telephone - Frequently
  • Hearing (Perceiving the nature of sounds at normal speaking levels) - Continuously
  • Exposure (to adverse weather & temperature conditions) - Occasionally
  • Travel (travel needed to perform job duties) - Occasionally

Your career

Join an experienced team at one of the largest electrical distributors in the United States. What are you waiting for?

Benefits

• Health, Dental and Vision Benefits
• Accident, Critical Illness, Hospital Indemnity
• FSA & HSA
• Employee Stock Ownership Plan (ESOP)
• Disability Benefits
• 401(k) Retirement Plan
• Life Insurance
• Employee Assistance Program
• Paid Holidays
• Paid Volunteer Time
• Personal Leave time and more!

Equal Opportunity For All

It’s not just the law. It’s something we’ve believed in since our founding. We value the diversity of all of our employee-owners and will always be an equal opportunity employer.