Project Business Specialist

Emerson is seeking a Project Business Specialist for the PMO team at our Shakopee, MN location.

About the role

As a Project Business Specialist, you will direct work on complex projects and accounts by assigning work across functional areas in the company and managing the project/order schedule. You will ensure project deadlines are met and customer deliverables are accurately submitted.

Responsibilities

• Identify the information needs of each work group to ensure they are met while holding accountability for the account and project.
• Communicate with customers and Field Sales Reps via phone calls, emails, and virtual meetings professionally and in the best interests of Emerson.
• Provide pre-sale and post-sale administrative support for all Measurement products on assigned projects.
• Serve as the primary customer order contact by assisting in identifying customer requirements.
• Provide regular progress reports for all stakeholders, direct the preparation of project orders, and resolve non-standard issues throughout the project cycle.
• Execute customers’ special requirements to assure successful project order execution (inspections, documentation, special invoicing needs, etc.).
• Maintain an understanding of general business practices.
• Ensure Emerson’s standard business terms and conditions are addressed by working directly with our Terms & Conditions department.
• Demonstrate familiarity and solid understanding of the process industry.
• Utilize working knowledge of business systems, the process industry, and Import/Export compliance.
• Actively participate in process improvements utilizing Rosemount’s Quality tools.

Requirements

• 4 years of experience and an Associate’s Degree, or 6 years of experience and a High School Diploma or GED equivalent.
• Authorized to work in the United States without sponsorship now and in the future.
• Individuals with temporary visas (e.g., E, F-1 including OPT/CPT, H-1, H-2, L-1, B, J, or TN) or who need sponsorship for work authorization now or in the future are not eligible.

Preferred Qualifications

• Bachelor’s Degree.
• Order management experience.
• Experience leading customer meetings to align customer needs with business capabilities.
• Strong communication skills, both written and verbal.
• Skilled in timely and effective communication.

Skills

• Drill down to root causes to gather relevant information.
• Build customer relationships.
• Engage in collaborative planning.
• Manage uncertainty with confidence.

Benefits

• Market-leading 401(k) and profit-sharing plan.
• Variety of medical insurance plans with dental and vision coverage.
• Family formation benefits and paid parental leave (maternal and paternal).
• Employee Assistance Program.
• Tuition reimbursement.
• Employee resource groups and recognition programs.
• Flexible time off plans, including vacation, holiday, and sick leave.

Pay

The starting salary for this role is $60,000–70,000 annually, based on skills, talent, capabilities, and experience.

About Emerson

Emerson is committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to innovation and the best solutions for our customers. Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership, including face-to-face and virtual training, mentorship, coaching, project management, and on-the-job training.