Project Business Development Senior Manager

About the Company

At Toll, we do more than just logistics—we move the businesses that move the world. Our 16,000 team members help solve any logistics, transport, or supply chain challenge—big or small. With over 130 years of experience, we support more than 20,000 customers worldwide through 500 sites in 27 markets and a forwarding network spanning 150 countries. We are proudly part of Japan Post.

About the Role

Focus on identifying, developing, and converting high-value project logistics opportunities—from heavy lift, OOG (Out of Gauge), and breakbulk cargoes to full turnkey logistics solutions in industries such as energy, construction, mining, oil & gas, and infrastructure. This is a key sales role for an entrepreneurial-minded professional fluent in project forwarding, thriving in a fast-paced, global environment.

Location: Dallas, TX or Houston, TX

Responsibilities

• Identify and pursue new business opportunities within the U.S. project logistics market.
• Develop and execute a strategic business development plan focused on securing project logistics opportunities across key industries.
• Engage directly with clients, EPC contractors, and industrial stakeholders to understand technical requirements and provide tailored, multimodal transport solutions.
• Craft end-to-end logistics solutions for complex projects involving multimodal transportation.
• Collaborate with operations, pricing, engineering, and compliance teams to design and deliver project forwarding solutions, including chartering, heavy-lift transport, site logistics, and customs compliance.
• Maintain an active understanding of industry trends, competitor activity, and market demands to drive proactive sales strategies.
• Identify and respond to RFPs and tenders, leading bid preparation and commercial submissions.
• Represent Toll at industry events, conferences, and client meetings to promote project capabilities and value proposition.
• Identify new business opportunities through contact with prospective clients and cross-selling new services to existing clients.
• Monitor market trends and competitive rate actions, communicating insights to product and management teams.
• Develop and maintain a client lifecycle program for top clients to drive proactive solution development.
• Build a deep understanding of target customers and assigned accounts, including contact details, commodities, trade lanes, contract information, and service requirements.
• Assist in the preparation of RFQs and bids.
• Identify competitive service strengths and weaknesses, recommending continuous improvement initiatives.
• Provide weekly and monthly performance metrics to the sales administrator.
• Understand pricing and cost components associated with proposed solutions.
• Perform additional duties such as sales presentations, developing deliverables, coordinating implementation, and creating marketing materials.
• Enter and maintain customer and sales data in Toll CRM per company policy.
• Meet specific volume and revenue requirements for each product in the Toll portfolio as designated by the SVP, Sales.
• Manage time and sales territory to achieve a minimum of 10 sales calls per week for maximum market exposure.
• Ensure timely responses to all sales leads and key correspondence within identified timelines.
• Manage expenses and company assets in accordance with corporate guidelines.
• Comply with Toll’s Business Improvement Programme, Workplace Standards, Code of Conduct, and Global Forwarding Employee Handbook.
• Perform other duties as assigned by management.

Travel required: 50% by car and 5% by air.

Requirements

• Bachelor’s Degree in Business or related field.
• Minimum of two to five (2–5) years’ experience in Sales/Business Development.
• Valid driver’s license.

Preferred Qualifications

• Experience with Global Forwarding operations and market intelligence.
• Energetic, positive attitude with a self-confident and responsible approach.
• Strong communication skills.

Skills

• Proven track record in business development within project logistics, freight forwarding, or heavy transport sectors.
• Ability to interpret and respond to technical customer requirements (e.g., RFQs, tender specs, scope documents).
• Strong commercial acumen with the ability to identify opportunities and translate them into long-term partnerships.
• Excellent communication, negotiation, and relationship-building skills.
• Understanding of Incoterms, chartering, special equipment (flat racks, MAFI, SPMT, etc.), and multimodal planning.
• Hands-on, results-oriented mindset with agility to adapt in complex, evolving environments.
• Strong understanding of project cargo requirements, including OOG (out-of-gauge), heavy-lift, breakbulk, and multimodal transport strategies.

Physical Demands

• Generally sedentary in nature; involves sitting most of the time but may require walking or standing for brief periods.
• Must be able to travel.
• Ability to occasionally lift up to 10 lbs.
• Ability to talk and hear.
• Ability to perform repetitive motions.
• Ability to move inside the office, including reaching, lifting, climbing, balancing, stooping, and crouching.
• Ability to remain in a stationary position for up to 8 hours per day.
• Ability to read PC screens, detect color coding, and read fine print or normal type size.

Additional Information

At Toll, you’ll play a vital role in delivering what matters—from food and fuel to medicine and rescue services—keeping businesses and communities thriving. We embrace change as an opportunity to be curious, ask the right questions, and build meaningful connections. With a bold vision to expand our global reach, our 16,000+ people collaborate in friendly, caring teams, supported by approachable leaders who empower quick decision-making with impact.

We encourage you to apply even if you don’t meet all the requirements. If you have similar skills and are willing to learn, we value diverse, inclusive, and authentic candidates. Everyone is welcome at Toll, including individuals of all ages, ethnicities, genders, and abilities.

You must be entitled to work in the United States and prepared to undertake pre-employment checks, including a criminal history check and medical evaluation.