Program Trainer ORR

Your Mission in Action

The Program Trainer is responsible for facilitating and supporting the development, coordination, and delivery of training programs in compliance with agency policies, state licensing standards, CARF accreditation requirements, and all applicable regulations.

Responsibilities

• Facilitate instructional training for new and existing employees, contractors, and volunteers and provide constructive guidance on topics including, but not limited to, Crisis Intervention/Management, De-escalation, Safety and Emergency Education, Behavior Management, Milieu Management, CPR, and First Aid ensuring compliance with federal, state, and accreditation standards and regulations
• Support the Lead Program Trainer during audits by maintaining training documents, ensuring compliance with the training documentation requirements, and monitoring action plans implemented, as needed
• Absorb and update training materials, monitor and/or assign training(s) in the Learning Management System (LMS), as approved by the Director of Training, to align with federal, state, accreditation, and agency training standards and best practices
• Maintain a training matrix system and documentation, ensuring all employee, contractor, and volunteer training records are current and in compliance with federal, state, and accreditation requirements
• Assess employee skill sets and knowledge through observations and training sessions; assist with developing and communicating training action plans to enhance skills and knowledge; address identified deficiencies in collaboration with the Lead Trainer and follow action plans as needed
• Assist the Lead Program Trainer in generating and communicating training reports, tracking pending training completion, and coordinating training schedules to ensure program-wide compliance with all training requirements
• Meet regularly with the Lead Program Trainer and/or Director of Training, providing weekly updates on training needs, schedules, and compliance matters
• Maintain a professional and positive attitude, demonstrating teamwork and professionalism in interactions and collaborating with personnel, persons served, and external partners, reflecting the Agency’s values and mission
• Travel to assigned programs (to assist with training) as necessary and/or required

Qualifications

• Minimum Qualifications: Bachelor’s degree in Training and Development, Child Care Education, Organizational Development, Social Work, Counseling, Psychology, or a closely related field; One (1) year of relevant training experience, including facilitation, staff development, and/or instructional design; Bilingual in Spanish and English (based on service population and service area); Ability to use sound judgment and always maintain confidentiality; Current CPR/First Aide and Emergency Behavioral Intervention technique certification/credentials as a Program Trainer, or ability to obtain within 90 days of employment; Excellent verbal communication and presentation skills, with the ability to effectively convey information clearly and professionally and motivate learners to take an active role in their learning and development; Proficient with Microsoft Word, Excel, PowerPoint and Outlook
• PREFERRED Qualifications: Master’s degree in Instructional Design, Training and Development, Organizational Development or Social Work, Counseling, Psychology, or closely related field; Two (2) years of relevant training experience; Previous ORR Shelter or ORR Foster Program experience is highly preferred; Proficient in managing a Learning Management System

Perks

• Competitive PTO & paid holidays
• Health, dental, vision insurance & more
• 403(b) Plan
• Employee Assistance Program
• Discounted Gym Memberships

Physical Demands & Work Conditions

• This position requires sitting and looking and using a computer for long periods of time
• Position works in a child facility and has constant exposure to children
• Requires frequent standing, walking and time in units/cottages which are areas where children reside
• Lift, push, pull, move up to 30-50 lbs.