Program Support Worker (Part-Time)

About the role

As a Program Support Worker at GCBHS, you will perform a variety of essential tasks, including data entry, data maintenance, phone coverage, receptionist duties, and clerical functions at our Batavia location. Your role is integral to ensuring the smooth operation of our programs and services.

Responsibilities

• Data entry and data maintenance
• Phone coverage and receptionist duties
• Clerical functions
• Handle incoming calls on a multiple-line phone system
• Follow instructions, meet deadlines, and manage multiple tasks

Requirements

• High school graduate or equivalent
• Working knowledge of Windows 95 or higher
• Demonstrated ability to follow instructions, meet deadlines, and handle multiple tasks
• Ability to communicate with people in stressful situations
• Basic computer knowledge

Qualifications

• Prefer experience dealing with the public or some courses in a social sciences field
• Previous experience with Word, Excel, and MS Outlook preferred
• Previous data entry experience preferred

Skills

• Strong command of the English language (verbal and written)
• Excellent organizational and time management skills
• Flexibility with assignments
• Excellent filing skills
• Ability to work well under supervision and independently
• Ability to function as a team player
• Good problem-solving and communication skills to assist staff and clients

Benefits

• Paid Time Off and Sick Time
• Flexible work schedules
• Public Student Loan Forgiveness
• Comprehensive health insurance
• 403(b) Retirement with Match
• Tuition Benefits ($2,500 per semester or quarter for MSW or MA-Counseling)
• Professional development opportunities and no-cost CEUs

GCBHS has been named a Top Workplace 13 years in a row. GCB is a non-profit behavioral health agency with over 650 staff serving over 30,000 persons annually and is a pioneer in the field of behavioral health treatment for adults, children, and families.