Program Support Tech (Multiple Openings): Offender Management Services #00197

Hiring Range: $38,807.00 - $54,617.00

Job Duties

• Supports the Offender Management Services Court and Legal Services Section in ensuring accurate application of Virginia statutes and Virginia Department of Corrections policies governing offender sentence computation.
• Researches, evaluates, and interprets incoming court orders, jail credits, and related documentation to determine state-responsibility status and confirm all sentencing components required for accurate time computation and release-date establishment.
• Ensures the integrity of offender records by verifying aliases, demographics, and sentencing details.
• Prioritizes files based on release proximity.
• Obtains all necessary legal documents.
• Maintains organized workflow and reporting.
• Contributes to the reliable processing of inmate records for both VADOC facilities and local jails across Virginia through thorough analysis, independent problem-solving, and effective communication.

Minimum Qualifications

• Experience researching, interpreting, and processing legal or criminal-justice documents such as court orders, jail credits, or sentencing records.
• Ability to analyze complex information, apply state laws or policies, and work independently with minimal supervision.
• Experience utilizing automated criminal-justice or records-management systems (e.g., VACORIS, CAIS, LIDS, VCIN) and performing detailed data verification.
• Ability to adapt to procedural changes, manage high-volume workloads, communicate effectively in writing and verbally, and maintain effective working relationships with internal and external stakeholders.
• Strong problem-solving skills and knowledge of criminal procedures or inmate-record practices.
• Proficiency in Microsoft Suite.

Additional Considerations

• Experience in criminal justice or closely related fields, particularly in criminal procedures, records processing, or offender time computation, may be given additional consideration.
• Familiarity with Virginia sentencing practices, jail credit procedures, or court documentation workflows is beneficial.
• Demonstrated proficiency with criminal-justice data systems, high-volume record handling, and independent decision-making in a legal or correctional environment will strengthen a candidate’s suitability.

Special Requirements

• All applicants are subject to a background investigation, which may include fingerprint checks (State Police, FBI), local agency checks, employment verification, verification of education, credit checks, and other checks based on the position.
• Applicants applying to a designated safety-sensitive position are subject to a pre-employment drug screen. Marijuana use is prohibited for positions requiring possession of a firearm or a Commercial Driver’s License.