Program Support Supervisor II
Job Summary
Under general supervision, the Program Support Supervisor II provides on duty functions on a regional basis for an assigned shift. On duty functions involve ensuring adequate staffing levels and coverage for programs on a regional basis; assigning substitutes and program personnel to accommodate staffing shortages; and coordinating emergency and crisis intervention responses to ensure adequate coverage and incident management.
Reports to a manager or administrator. The Program Support Supervisor Level II, may perform additional duties in direct employee management and reporting structure, managing the client/customer focus, leadership and organizational commitments, and financial management.
Essential Job Functions
- Maintains adequate staffing coverage by assigning substitutes to programs and work sites as needed.
- Provides first aid to injured staff and consumers.
- Oversees the disposal of bloodborne pathogens and hazardous materials.
- Channels necessary information with program staff and supervisors.
- Reports and oversees the documentation of allegations of consumer neglect or abuse.
- Reports and oversees the documentation of any consumer suicidal statements, gestures, or attempts.
- Oversees and implements crisis intervention strategies as needed.
- Ensures that all incidents are documented and reported properly.
- Covers for nurses in administering medications in the absence of a nurse.
- Prepares varied documentation pertaining to shift activities to include daily communications logs, department payroll, attendance and leave records, etc.
- Oversees the maintenance of OSHA and first aid supplies.
- Ensures policies and procedures are properly implemented for assigned shift.
- Provides administrative support for assigned duties as needed such as filing, copying, and mailing.
- Participates in training and weekly staffing meetings.
- Performs other work as assigned.
Minimum Qualifications
- A Bachelor’s degree in human services and 1 year of professional experience performing administrative duties and/or responding to incidents and providing crisis interventions; or
- A high school graduate or have a G.E.D. and 2 years of professional experience performing administrative duties and/or responding to incidents and providing crisis interventions.
Requires a valid driver’s license.
Compensation
$26.62 - 34.29/hour - position may be filled at the PSS I or PSS II commensurate with experience and qualifications
Depending on hours worked you may be eligible for Grafton's shift differential that is currently being offered.
Shift Differentials: $1.50/hr. weekday evenings & overnight 3:30p - 10:30p & $3.00/hr. weekend Fri 3:30p - Mon 7:00a
Employee Benefits
- Medical, dental and vision
- Flexible Spending & Health Savings Accounts
- 401(k), including an employer match up to $2,500.00 annually
- Generous Paid Time Off plan
- Education Assistance up to $5,250.00 annually
- Life Insurance
- Employee Assistance Program (EAP)
- Short-term disability (STD)
- Long-term disability (LTD)
- If you require a reasonable accommodation or need assistance with the application or interview process please contact us at hr@grafton.org