Program Support Supervisor II

About the role

Provides on-duty coordination activities which include monitoring staff departures off campus; providing staff with access to restricted areas; directing staff during emergencies; providing consultation or assistance with crisis interventions as needed; monitoring campus activities, events, and locations of student and staffing groups; and ensuring adequate responses to emergencies.

• Reports and oversees the documentation of allegations of consumer neglect or abuse.
• Reports and oversees the documentation of any consumer suicidal statements, gestures or attempts.
• Oversees and implements crisis intervention strategies as needed.
• Ensures that all incidents are documented and reported properly.
• Cohorts and supports staff in maintaining a safe and supportive environment.

Responsibilities

Provides on-duty coordination activities which include monitoring staff departures off campus; providing staff with access to restricted areas; directing staff during emergencies; providing consultation or assistance with crisis interventions as needed; monitoring campus activities, events, and locations of student and staffing groups; and ensuring adequate responses to emergencies.

• Approves and monitors emergency control procedures.
• Conducts fire drills, and screens external visitors.
• Ensures adequate staffing coverage by assigning substitutes to programs and work sites as needed.
• Provides first aid to injured staff and consumers.
• Oversees the disposal of bloodborne pathogens and hazardous materials.
• Channels necessary information with program staff and supervisors.
• Reports and oversees the documentation of allegations of consumer neglect or abuse.
• Reports and oversees the documentation of any consumer suicidal statements, gestures or attempts.
• Oversees and implements crisis intervention strategies as needed.
• Ensures that all incidents are documented and reported properly.
• Cohorts and supports staff in maintaining a safe and supportive environment.

Requirements

• A Bachelor’s degree in human services and 1 year of professional experience performing administrative duties and/or responding to incidents and providing crisis interventions; or
• A high school graduate or have a G.E.D. and 2 years of professional experience performing administrative duties and/or responding to incidents and providing crisis interventions.

Qualifications

• Valid driver’s license.

Skills

• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Knowledge of crisis intervention techniques.
• Ability to maintain confidentiality and handle sensitive information.
• Basic knowledge of medical terminology and first aid.

Benefits

• Caring for You, So You Can Care for Others: Medical, dental and vision insurance, flexible spending and health savings accounts, generous paid time off, employer-paid life insurance, employee assistance program (EAP), short-term and long-term disability.
• Stronger Together: Supporting Your Growth & Success: Paid career development, including certification in CPR, Ukeru, Mandt and other career training, 401(k) with an employer match up to $2,500 annually, education assistance up to $5,250 annually, potential federal student loan forgiveness.

Pay

$26.62 up to $34.29/hour commensurate with experience.

Schedule

Sunday-Wednesday (Sunday 8:30am-10:00pm, Monday & Tuesday 2:45pm-9:00pm, Wednesday 12:00pm-11:00pm)