Program Support Specialist 1 - Dallas, TX

About the role

We are seeking a Program Support Specialist 1 to join our Security and Electronic Systems (SES) business unit. As part of the SES Strategic Business Unit, you will be part of a team that designs, engineers, integrates, operates, and maintains electronic security services, including intrusion detection, access control, biometric authentication, video surveillance, audiovisual, IT systems, perimeter defense, and command and control systems for federal, local, and commercial customers across high-growth markets.

Responsibilities

• Work and collaborate with Program Management personnel on matters of business and contractual nature, such as preparation and monitoring of project deliverables and contractual documentation; preparation and monitoring of project reporting.
• Maintain contractual, proposal, and project documentation, including contract repositories.
• Prepare, track, and file documentation for employee permits, security, certification, access, and travel requests.
• Ensure compliance with contract requirements and perform all other position-related duties as assigned.
• Act as a focal point for ongoing issue resolution, including commercial and federal compliance (terms and conditions), acceptance, and payment issues.
• Complete and track project deliverables required for technical installation, such as inventory reports, quality assurance test forms, daily status reports, and disposition reports.
• Create and modify material lists, prepare shipping documentation, and track material throughout the project lifecycle.
• Consolidate purchases, shipments, and deliveries; develop a transparent system of tracking and expediting deliveries.
• Work and collaborate with management and engineering personnel to ensure timely and accurate procurement and shipment of equipment and materials.
• Research part numbers, manufacturers, and product specifications.
• Develop and maintain relationships with vendors.

Requirements

• Applicants selected will be subject to a government security investigation and may meet eligibility requirements, including U.S. Citizenship, for access to classified information; ability to obtain public trust level clearance required.
• High School Diploma with 6+ years of experience, or 4+ years with an Associate’s degree, or 0+ years of experience with a Bachelor’s degree.
• Accuracy and attention to detail.
• Ability to work independently and resolve practical problems.
• Excellent written and oral communication skills.
• Ability to deal effectively and tactfully with a wide variety of individuals in person, via telephone, and in writing.
• Strong multitasking skills.
• Strong computer skills in word processing, spreadsheets, and interaction with customer portals.
• Advanced knowledge of MS Office Suite; knowledge of MS SharePoint.
• Federal / DoD contract experience is beneficial.
• This position may require travel.

Skills

• Exposure to computer screens for extended periods of time.
• Sitting for extended periods of time.
• Reach by extending hands or arms in any direction.
• Finger dexterity to manipulate objects with fingers rather than whole hands or arms (e.g., using a keyboard).
• Listen to and understand information and ideas presented through spoken words and sentences.
• Communicate information and ideas in speaking so others will understand.
• Read and understand information and ideas presented in writing.
• Apply general rules to specific problems to produce answers that make sense.
• Identify and understand the speech of another person.

Benefits

• Competitive salary.
• Medical, dental, vision, life, and disability insurance.
• Paid time off.
• Tuition reimbursement.
• 401k Retirement Plan.
• Military Reserve pay offset.
• Paid maternity leave.
• Professional and technical training programs, including leadership training.
• Open and transparent communication with senior leadership and local office management.