Program Support & Family Engagement Coordinator

Position Summary

The Family Engagement & Program Support Coordinator serves as a key representative for Early Childhood Education (ECE) programs. This role combines classroom support (approximately 25–30% daily), enrollment and family recruitment, and community engagement across multiple sites. The coordinator supports teachers, assists with staff coverage, plans family and community events, and builds strong relationships with families to ensure high-quality care.

Job Responsibilities

• Classroom & Program Support
• Provide classroom assistance and cover staff breaks daily.
• Support classroom activities to maintain safe, engaging, and developmentally appropriate learning environments.
• Enrollment, Recruitment & Outreach
• Develop and implement strategies to increase enrollment and maintain waitlists.
• Represent the YMCA at community events, fairs, and meetings in a professional manner.
• Collaborate with leadership to plan recruitment campaigns and monitor enrollment metrics.
• Family Engagement & Community Building
• Organize and lead family engagement events, workshops, and celebrations.
• Facilitate Parent Advisory Committees and volunteer initiatives.
• Act as a liaison between families and programs, ensuring clear communication and positive relationships.
• Administrative Support
• Assist with administrative tasks related to enrollment, engagement, hiring, and program initiatives.
• Prepare materials, communications, and promotional content.
• Maintain accurate records of events and family participation.
• Perform other duties as assigned to support program operations.

Work Environment & Physical Demands

Occasional travel to multiple YMCA ECE sites and community locations for events and recruitment. Evening and weekend work may be required for special events. Collaborative, team-oriented environment with regular communication and adherence to organizational policies.

Disclaimers

• Must successfully complete a background screening, including criminal and employment verification.
• Some positions may also require a credit check.

Equal Employment Opportunity

The YMCA of Greater San Francisco promotes an equal employment opportunity workplace, which includes reasonable accommodation for otherwise qualified disabled applicants and employees. Please contact your manager if you have any questions about this policy or these job duties.

Salary Description

The Program Support & Family Engagement Coordinator position rate is $37.00 to $38.00 based on salary benchmarking for similar roles and is aligned with budget approvals and requirements for the position.