Program Support Coordinator

Essential Functions And Responsibilities

• Affords administrative support for the School of Behavioral Sciences.
• Assists in processing applications to the BSSW and MSW programs.
• Facilitates the gatekeeping process to help ensure students have a thorough understanding of the profession of social work.
• Engages students in a self-assessment process to ensure they are a good fit for the program and profession.
• Develops and maintains the admissions, gatekeeping, and tracking systems.
• Assists applicants and participates in student interviews to determine readiness for a professional social work program.
• Advises students to support them through the program.
• Supports the program through data tracking and analysis.
• Assists the Chair, Program Director, and Director of Field Education in other programmatic and accreditation matters.
• Communicates with other teams within the department and other university departments to facilitate collaboration.
• Demonstrates excellent interpersonal skills and is able to communicate clearly through oral and written correspondence to students, faculty, staff, and community members.
• Is professional and graceful while handling multiple projects and interacting with students.
• Has strong organizational skills and is calm and positive in difficult situations.
• Works well both independently and as part of a team.

Qualifications And Credentials

• Minimum Bachelor’s degree, plus 2 years of administrative experience.
• Excellent oral and written communication skills.
• Strong organizational skills.
• Computer skills, including Microsoft Office.
• Excellent interpersonal skills.
• Excellent interviewing skills.
• PREFERRED: Master’s degree plus 2 or more years of administrative experience.
• Experience in the social work or human services profession.
• Customer service experience.
• Interviewing experience.

ABILITIES AND COMPETENCIES

• Communication and Comprehension: Ability to effectively communicate both verbally and in writing to convey clear, well-articulated information.
• Problem Solving: Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.
• Physical and Sensory Abilities: Occasional travel to local and campus locations; frequent sitting for extended periods to perform deskwork or type on a keyboard; occasionally standing, walking, climbing stairs; regularly lifting up to 10 pounds; hearing and speaking to effectively communicate orally; occasionally reaching overhead, kneeling, or stooping; occasionally handling materials.

WORKING CONDITIONS

• The working environment is a climate-controlled office setting.
• The noise level is moderate.
• Occasionally required to travel to local and campus locations.
• Frequently required to sit for extended periods to perform deskwork or type on a keyboard.
• Frequently required to hear and speak in order to effectively communicate orally.
• Occasionally required to stand, walk, and climb stairs to move about the building.
• Regularly required to handle materials, reach overhead, kneel or stoop in order to conduct business.
• Regularly lifts up to 10 pounds.

Pay Range

• $18.27 - $21.63

Benefits

• Comprehensive benefits, including health insurance, retirement plans, and tuition assistance.

Equal Opportunity Employer

• The University is an Equal Opportunity Employer.