Program Support Coordinator

Essential Job Functions

• performs ISL variances checks
• Completes home checks and other site visits to ensure quality services are provided
• Performs quality assurance audits as directed
• Performs audits on client and other relevant documentation to ensure best practices are followed
• Under the direction of the Director, investigates complaints of individuals served, parents and/or guardians, takes appropriate action or refers problems to the other responsible official for resolution
• Circulates and implements directives of the Director, or other professional, maintains necessary records and reports
• Maintains group home and/or ISL budgets, food accounts, client personal spending, and ensures that accounting practices are maintained according to agency policy, and as assigned by supervisor
• Performs other related duties as assigned.

Required Knowledge, Skills, and Abilities

• Ability to exercise good judgement and discretion
• Ability to work with and respect persons with intellectual and developmental disabilities, autism spectrum, psychiatric and behavior disorders
• Ability to work varied and flexible hours, accept and adapt to changes in assignments, methods, policies, etc
• Knowledge of basic techniques used in the care, treatment and habilitative programming for individuals with mental illness, autism spectrum disorders and/or developmental disabilities
• Knowledge of elementary behavior support techniques
• Ability to understand and follow oral and written direction
• Ability to provide direct client care as needed, must be able to stand, stoop, lift up to 50 pounds, pull and push items
• Must be a licensed and insured driver, with ability to obtain a Missouri Class E driver license

Minimum Experience

• Diploma from an accredited high school or equivalent
• One-year experience in the human service field is preferred
• Experience in the provision of treatment and habilitation to individuals who have mental illness, autism spectrum disorders, and/or developmental disabilities is preferred
• Has demonstrated abilities to motivate and lead others