Program Support Assistant

AdministrativeFull-time

Performs HSPD-12 PIV (Personal Identity Verification) card registrar credentialing and activation duties.
Manages the customer PIV card appointment schedule and makes arrangements for servicing customers in accordance with instructions from the supervisor.
Affords assistance in managing and monitoring conference activities; coordinates conference room setup, including, space design and material assistance.
Utilizes conference management software to complete reservations and track use of shared equipment such as projectors, laptops, etc.
Carries out clerical and administrative tasks such as faxing documents, typing correspondence, sorting mail, maintaining official files, general correspondence, etc.
Provides support to the Facility Manager with special projects by helping to gather information, assemble data, and prepare reports.

For the GS-5 level: One year of specialized experience (equivalent to the GS-4 level) demonstrating: - Using computers/word processors to accomplish assignments. - Dealing with different types of computer software to prepare reports and other clerical tasks. - Experience using scanning equipment to scan documents. - Providing customer service in order to provide information and respond to inquiries. OR 4 years of education above high school.
Equivalent combinations of education and experience are qualifying for this grade level.
Combination of education and experience at the GS-5 grade level: Applicants may have combinations of successfully completed education and specialized experience to meet total qualification requirements. The total percentages must equal at least 100 percent to qualify for that grade level.

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