Program Support Assistant

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, July 20, 2026. You may qualify based on your experience and/or education as described below:

Duties

• Administrative Duties (50%)

• Proficient in using various Microsoft Office Suite Programs including Word, PowerPoint, Excel, and Outlook.
• Maintain RCSNet databases and update assigned Vet Center data regularly.
• Make suggestions for improving database use.
• Qualified typist/data entry.
• Review and respond to correspondence and inquiries promptly.
• Aid in complete responses to inquiries with Vet Center staff.
• Ensure all correspondence is grammatically correct, free of errors, and formatted according to approved RCS style guidelines.
• Create, update, and maintain electronic documents for Vet Center staff and administrative folders.
• Serve as the primary timekeeper using VA Time and Attendance System.

• Program Duties (25%)

• Ensure office equipment is in working order and address issues as needed.
• Establish workload priorities independently.
• Develop and maintain tracking systems for assigned programs or projects.
• Support Vet Center staff by making copies, scanning information, and faxing as requested.
• Create and maintain Vet Center brochures, pamphlets, handouts, and staff business cards.

• Office Duties (25%)

• Provide a welcoming environment in the front lobby.
• Clean and stock the lobby daily, including clearing tables of trash, arranging books/magazines, straightening furniture, and stocking the refreshment/coffee area.
• Contact appropriate offices to repair or replace items as needed.
• Greet visitors, confirm appointments, and contact counselors when clients arrive.
• Determine situations requiring additional professional guidance and contact appropriate Vet Center personnel for assistance.

Work Schedule

M-F 8:00 am-4:30pm

Telework

Ad Hoc

Virtual

This is not a virtual position