Program Supervisor (Residential)

About Guild

Guild is a Minnesota not-for-profit 501(c)(3) organization that empowers those living with mental illness and/or experiencing long-term homelessness by helping them find the tools they need to lead stable, fulfilling lives in communities of their choosing.

Purpose

The Program Supervisor is responsible for overseeing the daily operations and delivery of services within an assigned program. This role provides leadership and direct supervision to program staff, ensuring high-quality, client-centered services that align with organizational goals, policies, and regulatory standards. The Program Supervisor facilitates team communication, supports staff development, and ensures program compliance through performance evaluation, record review, and ongoing quality improvement efforts. Additionally, the position fosters partnerships with community agencies and stakeholders to support client needs, promotes a positive and inclusive work environment, and contributes to strategic planning and innovation within the program.

Responsibilities

• Oversee daily operations and delivery of services within an assigned program.
• Provide leadership and direct supervision to program staff.
• Ensure high-quality, client-centered services aligning with organizational goals, policies, and regulatory standards.
• Facilitate team communication and support staff development.
• Ensure program compliance through performance evaluation, record review, and ongoing quality improvement efforts.
• Foster partnerships with community agencies and stakeholders to support client needs.
• Promote a positive and inclusive work environment.
• Contribute to strategic planning and innovation within the program.

Requirements

• Bachelor's degree in one of the behavioral sciences (social work, psychology, or human services) or a related field from an accredited college or university AND have 2,000 hours (1 year) of experience in the delivery of service to persons with mental illness.
• OR qualified as a mental health practitioner within the State of Minnesota by one of the following:
  • At least 30 semester/45 quarter credits AND 2,000 hours of supervised experience in the provision of mental health services.
  • 4,000 hours of supervised experience in the provision of mental health services.
• 2 years of experience leading the provision of services to people with mental illness.
• Previous professional experience supervising employees.
• Must not be actively receiving services from Guild and must not have received services within the last two years.
• A valid Class ‘D’ Driver’s License, reliable vehicle, satisfactory driving record, and necessary insurance.

Qualifications

Preferred: Master's degree in one of the behavioral sciences (social work, psychology, or human services) or a related field from an accredited college or university.

Benefits

Guild Services offers a range of benefits, including:

• Medical, dental, and vision coverage.
• Flexible spending and HSA options.
• Short and long-term disability.
• Paid Time Off and paid holidays.
• Wellness hours.
• 403(b) retirement plan.
• Life insurance.

Eligibility requirements and other terms and conditions apply.

Pay

The salary range for this position is between $73,000 - $80,000 annually. The range reflects the minimum and maximum salary for the position. Compensation will depend on the candidate’s professional experience, skills, and relevant education, training, and certifications.