Program Supervisor II (Project Respond)

Job Overview

The position is based out of the Kerns building in NE Portland, OR, but is a community-based role. The schedule is Sunday through Thursday, 10:00 a.m. to 6:30 p.m., with flexibility needed for program needs.

About the Role

The Program Supervisor II works as part of an interdisciplinary team and is responsible for ensuring program activities are administered effectively and in accordance with guidance from program leadership. This position provides direct supervision to staff, manages crisis response, and is responsible for managing the day-to-day activities of the program.

Responsibilities

• Provide leadership and oversight of day-to-day program operations, integrating best practices and evaluating service delivery.
• Communicate and collaborate effectively with internal and external stakeholders to ensure continuity of care.
• Foster collaboration among team members as well as across the organization.
• Provide regular updates to management and communicate relevant information to frontline staff.
• Manage resources efficiently in accordance with established procedures and policies; monitor operations to ensure quality and consistency.
• Oversee and approve timekeeping and leave requests in compliance with organizational policies.
• Support staff to ensure alignment with program goals and objectives.
• Organize day-to-day workflows to support staff and ensure high-quality care for the individuals we serve.
• Prepare reports as requested; monitor expenditures and the use of agency and program resources; recommend and implement strategies to improve efficiency.
• Perform other duties as assigned.

Regulatory & Compliance

• Comply with laws, regulations, policies, and procedures under which the program and company operate.
• Comply with and manage relevant Contracts, Memorandum of Understanding (MOU), and Grants.
• Afford assistance and follow protocols in crisis situations as appropriate; follow programs and company procedures in coordination with the treatment team.
• Respect and honor client rights and responsibilities and demonstrate professional boundaries and ethics.
• Maintain accurate and up-to-date documentation that ensures compliance with all agency policies and procedures and local, state, and federal regulations, and billing requirements.
• Adhere to mandatory abuse reporting laws; understand and abide by federal regulation of Alcohol and Drug information, 42CFR Part 2 and HIPAA regulations.
• Understand safety regulations and evacuation procedures; participate in regular safety drills in compliance with program policies and procedures.
• Complete assigned employee training in compliance with program and company requirements.
• Provide guidance, support, and training to staff in alignment with company mission and values.
• Participate in all scheduled staff meetings, supervision sessions, and other departmental and company meetings.

Qualifications

• Education: Required - Master’s degree in a behavioral science field from an accredited college or university. Must be credentialed as a QMHP as outlined in the Oregon Administrative Rules (OAR).
• Experience: Minimum of three years of relevant post-graduate work experience. Preferred - Supervisory experience within a safety net organization.
• Specialized Knowledge, Skills, And Abilities: Ability to use computer hardware and software, including Microsoft Office Suite, to perform essential functions. Familiarity with recovery models, motivational interviewing, and evidence-based practices. Excellent communication and interpersonal skills, with the ability to work collaboratively with clients, staff, internal and external stakeholders. Strong problem-solving skills and analytical abilities. Strong organizational skills and attention to detail. Ability to work independently and as part of a team.
• Other: Possess a valid driver’s license, minimum of one year driving history, ability to pass Driver Motor Vehicle (DMV) check and complete the Cascadia online Defensive Driving course. Ability to perform CPR, First Aid, and effectively use AED equipment. CPR/First Aid certifications are required and must remain current.

Working Conditions

• Environmental: Work is performed in one or more of the following: administrative and clinical offices, acute care settings and community setting including client residences, correctional facilities, shelters, hospitals, public places and other social service sites. Meal periods and breaks are subject to interruption. Universal Precautions and remaining alert to the environment are critical to address the potential for aggressive behavior, exposure to disease, biohazards, noise, and contaminants.
• Mental Demands: The work assigned is diverse and involves addressing new and unusual circumstances. The work regularly involves a degree of unpredictability and disruption of planned tasks requiring a flexible time management approach. In addition, this position requires exercising sound judgment.

Benefits

• Generous Paid Time Off Package
• Medical and Dental Coverage (begins 1st of the month following hire date)
• VSP Vision Discount Plan
• 403(B) Retirement Savings (Pre and post-tax plans with up to 8% employer matching contribution!)
• Flexible Spending Account (FSA) (Medical, dependent care, and transportation options)
• Short-Term Disability, Long-Term Disability, and Life Insurance
• Paid Bereavement and Jury Duty Leave
• Length of Service Award
• Supplemental Insurance
• Student loan forgiveness options
• Wellness Benefits
• Employee Assistance Program (EAP)
• Bike to Work Reimbursement
• Discounted Fitness Memberships
• Trauma Support Team

Starting Rate Range in USD ($)

$80,525.49 - $86,286.18

Equal Opportunity Employer

Cascadia is an Equal Opportunity Employer. If you need assistance or accommodation due to a disability, contact us at 503-963-7654.