Program Supervisor - Doula

Job Responsibilities

• Supports the implementation of all applicable contract, funder, regulatory and accreditation standards; program philosophy; and the policies and procedures of Brightpoint.
• Supervises assigned Doulas and may supervise home visitors and/or other positions as needed by the program.
• Responsible for the implementation of the agency’s personnel policies and practices for staff under their supervision. This includes hiring, orientation and training, performance appraisals, employee leaves, promotions, salary changes, terminations, documentation of all personnel actions and ensuring that staff are held accountable to quality standards of practice as identified in the Brightpoint personnel manual.
• Maintains and monitors Doula documentation (professional development activities, home visit documentation, tracking sheets, activity/lesson plans, etc.) and shares with the management team as required.
• Plans and facilitates regular staff meetings.
• Provides regular reflective supervision and individual case consultation to staff according to program model practice.

Candidate Qualifications

• Bachelor’s degree in Early Childhood Education, Social Work, or in a related human service field required.
• Hold DONA certification preferred OR complete DONA (Doulas of North America) training within six months of hire required.
• Complete program model training within six months of hire (EHS, Baby TALK, HFA, PAT, etc.) required.
• Register and become a member of Illinois Gateways to Opportunity registry within the first two weeks of employment required.
• Five years’ related work experience in early childhood, prevention services, case management, or social work required; experience with family centered, strength-based program models preferred.
• Ability to drive and access to a personal vehicle required.

Job Details

• Compensation: Salary range starts at $56,500-$58,000 per year; offers are commensurate with experience.

• Bilingual candidates may receive additional financial compensation.

• Benefits: Medical/dental/vision insurance, 3+ weeks paid time off in the first year including the week between Christmas and New Year’s Day (PTO increases with tenure); 11 paid holidays, supplemental insurance options, 401(k) with match (more benefits details here).

• Location: Hybrid (On site, community based, remote); home office located at our Bloomington office.

• Schedule: Full-time, salary; general business hours with some flexibility required for evening visits and attending after-hours births (on-call).