Program Specialist Req-5105
About the role
BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. East Concourse Older Adult Center: Hosting spaces where new friendships are made, creating opportunities for older adults to thrive, connect and explore, and providing support to successfully navigate life.
Responsibilities
- Develop and implement a diverse calendar of programs including educational workshops, fitness classes, arts and crafts, cultural events, and social activities.
- Coordinate day-to-day program operations and logistics (e.g., workshops, activities, outreach).
- Onboard new participants, ensure eligibility documentation is complete, and provide ongoing assistance.
- Assist with participant’s registration and annual update of member files.
- Track and report data on program participation, client outcomes, and service delivery.
- Collaborate with staff, volunteers, and community partners to enhance program offerings.
- Facilitate daily activities and provide hands-on support during events.
- Monitor participant engagement and gather feedback to continuously improve programming.
- Ensure all activities are conducted in a safe, respectful, and inclusive manner.
- Maintain accurate records of attendance, program evaluations, and supply inventories.
- Assist with outreach efforts to increase participation and community awareness.
- Support the