Program Specialist - 5203
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections have content.
From posting:
- Intro paragraph about BronxWorks and the role: "BronxWorks helps individuals... The River Park Towers Naturally Occurring Retirement Community (NORC) is seeking a Program Specialist with at least 2 years of working in the social service field. Applicants that have experience working with the senior population are preferred. Duties consist of data entry, scheduling and conducting activities, going on group trips, preparing a monthly report to the director. Workdays are from Monday through Friday- 9:00 am to 5:00 pm."
That could be "About the role" (or maybe "Responsibilities"?). But we also have a separate "Responsibilities" heading later with bullet list.
We also have "Program Responsibilities" section with bullet list.
We have "Qualifications" section with bullet list.
We have "Physical Requirements" maybe could be under "Requirements"? The headings allowed: Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Physical Requirements could go under Requirements? Or maybe we treat as Requirements.
We have schedule: "Workdays are from Monday through Friday- 9:00 am to 5:00 pm." That's schedule.
We have no explicit pay or benefits mentioned. So we should not create Benefits or Pay sections.
We have skills: maybe "Proficiency in modern business communications..." etc. Could be under Skills.
We need to avoid repeating job title as heading. No Job ID.
We need to remove boilerplate: EEO, accommodation request, etc.
We need to preserve all substantive info.
Thus sections:
- About the role (intro paragraph)
- Responsibilities (list of duties from "Responsibilities" heading)
- Program Responsibilities (maybe could be merged into Responsibilities? But we have two separate lists: one under "Responsibilities" and another under "Program Responsibilities". Could combine? But we need to preserve all info. Could create a single Responsibilities section with combined bullet list. However the instruction: "Prefer a few substantive sections over many thin ones." So we could merge them into one Responsibilities section.
But we need to ensure we don't lose any specifics. Let's extract bullet points.
From "Responsibilities" heading:
- Provide direct services to clients, including intake, engagement, assessment, referral, service plan development, advocacy, counseling, exit summaries and follow-up.
- Monitor and document client progress toward service plan goals.
- Conduct home visits and other field work, as required.
- Document all interactions with, or on behalf of, clients.
- Provide general clerical support, including filing, faxing, word processing, typing, photocopying and sorting mail.
- Answer telephones.
- Report to, and meet with, supervisor on a monthly basis.
- Complete program reports on a monthly basis or more frequently as required.
- Assist with special projects as assigned.
- Perform additional duties as assigned.
From "Program Responsibilities":
- Conduct membership registrations and follow-up.
- Light Case Assistance.
- Create Monthly Calendar of Activities.
- Create Educational and Recreational activities for senior participants.
- Organize local and out-of-state trips.
- Organize and partake in cultural awareness and celebrations.
- Conduct virtual learning activities (e.g. technology, Health & Wellness, etc.).
- Conduct Outreach Wellness calls to registered members.
- Ability to multitask and work in a fast-paced environment.
- Perform Additional Duties as assigned.
Note: "Ability to multitask and work in a fast-paced environment." is more a skill than responsibility but it's listed there. We'll keep as bullet.
We also have earlier duties: "Duties consist of data entry, scheduling and conducting activities, going on group trips, preparing a monthly report to the director." That could be part of responsibilities too.
Thus we can combine all.
Qualifications section:
- Associate’s degree in a related field of study.
- Bachelor’s degree preferred.
- A minimum of two years of relevant work experience.
- Proficiency in English required; proficiency in a second language preferred.
- Strong oral and written communication, time management and organizational skills are necessary.
- Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment
Physical Requirements could be under Requirements or maybe under Skills? The allowed headings: Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Physical Requirements could be under Requirements (maybe as a subsection). We'll create a Requirements section with bullet list of physical requirements.
Skills section: maybe we can include "Ability to multitask and work in a fast-paced environment." and "Proficiency in modern business communications..." but those already in qualifications. Could also include "Strong oral and written communication, time management and organizational skills are necessary." That's skill. We'll create Skills section with those.
Schedule: "Workdays are from Monday through Friday- 9:00 am to 5:00 pm."
We should not include Benefits or Pay.
Now produce HTML fragment:
About the role
BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. The River Park Towers Naturally Occurring Retirement Community (NORC) is seeking a Program Specialist with at least 2 years of working in the social service field. Applicants that have experience working with the senior population are preferred. Duties consist of data entry, scheduling and conducting activities, going on group trips, preparing a monthly report to the director. Workdays are from Monday through Friday- 9:00 am to 5:00 pm.
But note schedule is also in this paragraph; we might move schedule to its own section. However we already included schedule in About the role. Better to separate schedule into its own section. So About the role should not include schedule line. Let's extract schedule separately. Thus About the role paragraph: everything except the schedule line. Let's rewrite About the role: "BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. The River Park Towers Naturally Occurring Retirement Community (NORC) is seeking a Program Specialist with at least 2 years of working in the social service field. Applicants that have experience working with the senior population are preferred. Duties consist of data entry, scheduling and conducting activities, going on group trips, preparing a monthly report to the director." Now Schedule section:Schedule
Workdays are from Monday through Friday- 9:00 am to 5:00 pm.
Now Responsibilities section: combine bullet list. We need- for each. Now Qualifications section: bullet list. Now Skills section: bullet list. Now Requirements section: physical requirements bullet list. Check if any other content like "Ability to multitask and work in a fast-paced environment." is already in Program Responsibilities; we could keep it under Skills or Responsibilities. Since it's an ability, maybe Skills. Now ensure we don't repeat any content inadvertently. Let's list all bullet points we will include: Responsibilities bullets: - Provide direct services to clients, including intake, engagement, assessment, referral, service plan development, advocacy, counseling, exit summaries and follow-up. - Monitor and document client progress toward service plan goals. - Conduct home visits and other field work, as required. - Document all interactions with, or on behalf of, clients. - Provide general clerical support, including filing, faxing, word processing, typing, photocopying and sorting mail. - Answer telephones. - Report to, and meet with, supervisor on a monthly basis. - Complete program reports on a monthly basis or more frequently as required. - Assist with special projects as assigned. - Perform additional duties as assigned. - Conduct membership registrations and follow-up. - Light Case Assistance. - Create Monthly Calendar of Activities. - Create Educational and Recreational activities for senior participants. - Organize local and out-of-state trips. - Organize and partake in cultural awareness and celebrations. - Conduct virtual learning activities (e.g. technology, Health & Wellness, etc.). - Conduct Outreach Wellness calls to registered members. - Ability to multitask and work in a fast-paced environment. (maybe move to Skills) - Perform Additional Duties as assigned. (duplicate of Perform additional duties as assigned? Slight variation capitalization. We'll keep one.) We have duplicate "Perform additional duties as assigned." and "Perform Additional Duties as assigned." We'll keep one. Now Qualifications bullets: - Associate’s degree in a related field of study. - Bachelor’s degree preferred. - A minimum of two years of relevant work experience. - Proficiency in English required; proficiency in a second language preferred. - Strong oral and written communication, time management and organizational skills are necessary. - Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment Now Skills bullets: maybe we can include "Ability to multitask and work in a fast-paced environment." and "Strong oral and written communication, time management and organizational skills are necessary." but that's already in Qualifications. Actually Qualifications includes that line. So we might not need separate Skills. But we could still have Skills for other abilities like "Ability to use a computer for prolonged periods." etc. That's physical requirement though. Physical Requirements bullets: - Ability to use a computer for prolonged periods. - Ability to occasionally lift and/or move up to 10 pounds. - Ability to stand, walk, or sit for long periods of time. - Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork. - Ability to bend and retrieve objects and/or documents. - Ability to travel in the boroughs of New York City and its adjacent counties via public transportation. Now we have schedule. Now we need to ensure we didn't miss any substantive info: The intro also mentions "Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention." That's in About the role. Also "BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community." included. Also "In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences." included. Now we need to output only HTML fragment, no extra text. Let's craft. We'll order sections: About the role, Responsibilities, Qualifications, Skills, Requirements, Schedule. Check if Skills needed: we have "Ability to multitask and work in a fast-paced environment." maybe better as Skill. Also "Proficiency in modern business communications..." is in Qualifications. We'll keep Skills with that ability. Thus Skills bullets: - Ability to multitask and work in a fast-paced environment. Maybe also "Strong oral and written communication, time management and organizational skills are necessary." but that's already in Qualifications; we could still include but would