Program Specialist - Rental Assistance Office

Duties

• Receive and review tenant applications to ensure basic eligibility for program participation.
• Maintain records.
• Prepare and issue vouchers to clients.
• Evaluate progress of clients ascertaining additional assistance as needed.
• Maintain active communication with property owners and representatives of dwelling owners compiling lists of available housing units.
• Aid prospective tenants in search of rental housing with personal assistance and counseling.
• Arrange for on-site inspections of units, prepare necessary report, and follow up on any repairs prior to occupancy.
• Receive tenant or property owner complaints and arrange for a hearing if problems cannot be resolved.
• Compute rent based on tenant income information and review against lease documents.
• Provide oral/written reports as required.
• Terminate tenants no longer eligible to participate in the program.

Qualifications

• High school diploma or equivalent.
• Knowledge of federal regulation preferred.
• At least one year experience in general office and clerical work, including computer work.
• Duties require attention to details, data and documentation, effective interpersonal skills, use of various office equipment and software.
• Effective written and verbal communications skills required.
• Bi-lingual (Spanish) preferred.