Program Specialist - Rental Assistance Office

Monday–Friday, 8:00 am – 4:30 pm. $21.58/hour with an excellent benefits package.

Responsibilities

• Receive and review tenant applications to ensure basic eligibility for program participation.
• Maintain records.
• Prepare and issue vouchers to clients.
• Evaluate progress of clients ascertaining additional assistance as needed.
• Maintain active communication with property owners and representatives of dwelling owners, compiling lists of available housing units.
• Assist prospective tenants in search of rental housing with personal assistance and counseling.
• Arrange for on-site inspections of units, prepare necessary reports, and follow up on any repairs prior to occupancy.
• Receive tenant or property owner complaints and arrange for a hearing if problems cannot be resolved.
• Compute rent based on tenant income information and review against lease documents.
• Provide oral and written reports as required.
• Terminate tenants no longer eligible to participate in the program.

Requirements

• High school diploma or its equivalency.
• At least one year of experience in general office and clerical work, including computer work.
• Attention to detail, data, and documentation.
• Effective interpersonal, written, and verbal communication skills.
• Knowledge of federal regulations preferred.
• Bilingual (Spanish) preferred.