Program Specialist.

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must only include sections that have real specific content. The posting includes duties (specific duties) which we can put under Responsibilities. Also includes "Promotion Potential" maybe not needed. Work Schedule details: "Work Schedule Full Time, Monday - Friday 7:30 am - 4:00 pm Compressed/Flexible: Not Available Telework: ...". That's schedule info. So we can include a Schedule section. Pay: not mentioned. Benefits: not mentioned. Skills: maybe not explicit. Requirements: includes Conditions of employment (citizenship, selective service, background investigation, etc.) and maybe "Additional Conditions of Employment". Also includes "Qualifications" section with time-in-grade, minimum qualification, education, etc. So we can have Requirements (conditions of employment) and Qualifications (qualification requirements). Also maybe "About the role" could be a brief summary? Not provided explicitly; we could omit if no content. The instruction: include a section ONLY when posting has real, specific content for it. So we need to decide which sections we have content for. We have: - Responsibilities: duties list (specific duties). Good. - Requirements: Conditions of employment (citizenship, selective service, probation, background investigation, onboarding, ID requirements). Also maybe "Additional Conditions of Employment". So we can put that. - Qualifications: time-in-grade, minimum qualification, education, volunteer experience, etc. - Schedule: work schedule details. - Benefits: none. - Pay: none. - Skills: none explicit. - About the role: not provided; we could skip. Thus output HTML with

Responsibilities

then

• ... each duty as separate list items? The duties are long sentences separated by periods and semicolons. We need to preserve all substantive information; we can break into list items per duty. The original text: "Duties Specific Duties Include, But Are Not Limited To Resolves complex issues related to Chapter 31 training, such as overpayment questions, termination dates, remaining entitlement, training under other chapters, and accounts receivable.;Answers inquiries to include compensation benefits, home loans, education benefits, and other VA benefits.Serves as backup to case managers in the VR&E by assisting with general issues or resolving minor problems.Provides problem solving assistance to program participant, maintains records which documents actions, and responds to inquiries from program participants, case managers, and contracted Rehabilitation Assistance Specialists.Responds to telephone, emails, and written inquiries from Veterans, Veterans representatives, VR&E staff, school officials, vendors, contractors, and others to resolve routine and complex issues, which include, but are not limited to the following: status of counseling, case status in CWINRS, chapter 31 awards, remaining entitlement, questions about tuition, fees, books, supplies, and subsistence.Processes applications for VR&E services for disabled Veterans by reviewing information found in various electronic systems and databases such as Veterans Benefits Management System (VBMS) and Share, a Microsoft Windows-based application utilized by the Regional Offices (ROs) to access the Beneficiary Inquiry Locator System (SIRLS) Corporate Record; Payment History File (PHF); Corporate Database; Social Security AdministrationReceives request from Chapter 31 participants requesting a special service. Advises Veteran of appropriate action required to receive requested services. Incumbent approves or denies special services and prepares documents for services such as medical referrals, loan, and tutor requests. Assists claimants in preparing claims for these benefits and services.Explains decisions rendered by the counselors regarding the IWRP, degree plan, subsistence, and supplies; advises claimants of the right of appeal. Determines eligibility for Post 9/11 Basic Allowance for Housing rate or Chapter 31 Subsistence Allowance.Resolves billing disputes with clients and schools, advising clients on program guidelines while in training, and answering questions regarding subsistence allowance payments.Applies knowledge of Microsoft Office products and VR&E and VA electronic systems, databases, and computerized programs to enter, track, research, analyze, and report on VR&E program and administrative data, noting trends, discrepancies, issues, and challengesPrepares or assists with reports using charts, graphs, spreadsheets, tables, power point, etc. to convey information related to assigned work areas and projects. Tracks and reports on Division budget and local program contracts. Alerts supervisor on status of funds and any unusual trends, challenges, or problems.Manages the VR&E electronic mailbox. Information comes in daily that is complex, technical, and time sensitive. It often comes from V A/VBA headquarters, VR&E program office, the District Office, and the Director's Office of the RO.Processes all incoming and outgoing mail in the Centralized Mail Portal. Manages the supervisor's calendar and makes travel arrangements for the supervisor. Assists with, or manages, any special assignments or projects assigned by the supervisorServes as Timekeeper for Division. Processes all timecards timely in accordance with timekeeping rules and regulations. Tracks and enters all Overtime expenses, tours of duty, and other timecard issues. Submits card for validation.Serves as System Administrator for the automated case management systems, CWINRS. Runs batch processor, initiates terminal server batch processor and letter file, adds custom letters and forms, and maintains and updates system information as well as instructs new employees on its use and troubleshooting user problems." We need to split into list items. Could separate by periods but some sentences are long. We'll just create
• for each distinct duty phrase separated by periods. We'll try to keep content. We'll produce something like:

  Responsibilities

  • Resolves complex issues related to Chapter 31 training, such as overpayment questions, termination dates, remaining entitlement, training under other chapters, and accounts receivable.
  • Answers inquiries to include compensation benefits, home loans, education benefits, and other VA benefits.
  • Serves as backup to case managers in the VR&E by assisting with general issues or resolving minor problems.
  • Provides problem solving assistance to program participant, maintains records which documents actions, and responds to inquiries from program participants, case managers, and contracted Rehabilitation Assistance Specialists.
  • Responds to telephone, emails, and written inquiries from Veterans, Veterans representatives, VR&E staff, school officials, vendors, contractors, and others to resolve routine and complex issues, which include, but are not limited to the following: status of counseling, case status in CWINRS, chapter 31 awards, remaining entitlement, questions about tuition, fees, books, supplies, and subsistence.
  • Processes applications for VR&E services for disabled Veterans by reviewing information found in various electronic systems and databases such as Veterans Benefits Management System (VBMS) and Share, a Microsoft Windows-based application utilized by the Regional Offices (ROs) to access the Beneficiary Inquiry Locator System (SIRLS) Corporate Record; Payment History File (PHF); Corporate Database; Social Security Administration.
  • Receives request from Chapter 31 participants requesting a special service. Advises Veteran of appropriate action required to receive requested services. Incumbent approves or denies special services and prepares documents for services such as medical referrals, loan, and tutor requests. Assists claimants in preparing claims for these benefits and services.
  • Explains decisions rendered by the counselors regarding the IWRP, degree plan, subsistence, and supplies; advises claimants of the right of appeal. Determines eligibility for Post 9/11 Basic Allowance for Housing rate or Chapter 31 Subsistence Allowance.
  • Resolves billing disputes with clients and schools, advising clients on program guidelines while in training, and answering questions regarding subsistence allowance payments.
  • Applies knowledge of Microsoft Office products and VR&E and VA electronic systems, databases, and computerized programs to enter, track, research, analyze, and report on VR&E program and administrative data, noting trends, discrepancies, issues, and challenges.
  • Prepares or assists with reports using charts, graphs, spreadsheets, tables, power point, etc. to convey information related to assigned work areas and projects. Tracks and reports on Division budget and local program contracts. Alerts supervisor on status of funds and any unusual trends, challenges, or problems.
  • Manages the VR&E electronic mailbox. Information comes in daily that is complex, technical, and time sensitive. It often comes from VA/VBA headquarters, VR&E program office, the District Office, and the Director's Office of the RO.
  • Processes all incoming and outgoing mail in the Centralized Mail Portal. Manages the supervisor's calendar and makes travel arrangements for the supervisor. Assists with, or manages, any special assignments or projects assigned by the supervisor.
  • Serves as Timekeeper for Division. Processes all timecards timely in accordance with timekeeping rules and regulations. Tracks and enters all Overtime expenses, tours of duty, and other timecard issues. Submits card for validation.
  • Serves as System Administrator for the automated case management systems, CWINRS. Runs batch processor, initiates terminal server batch processor and letter file, adds custom letters and forms, and maintains and updates system information as well as instructs new employees on its use and troubleshooting user problems.
  Now Requirements: Conditions of employment. We have: "Conditions of employment Required As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct;the needs and interests of the Agency;whether your continued employment would advance organizational goals of the Agency or the Government; andwhether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Additional Conditions of Employment are as follows: You must be a U.S. Citizen to apply for this jobSelective Service Registration is required for males born after 12/31/1959You may be required to serve a probationary or trial periodSubject to background/security investigationSelected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment." We need to split into list items. Let's create:

  Requirements

  • May be required to serve a 1-year probationary period; employment evaluated for fitness and whether continued employment advances the public interest.
  • Upon completion of probation, employment will be terminated unless written certification that continued employment advances the public interest is received.
  • Must be a U.S. Citizen to apply for this job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • May be required to serve a probationary or trial period.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification required to complete pre-employment requirements; effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be used.
  Now Qualifications: includes time-in-grade, minimum qualification, education, volunteer experience, etc. We have: "Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement:09/29/2026. TIME-IN-GRADE REQUIREMENT: As a current Federal, GS employee you must meet time-in-grade requirements by the closing date of this announcement